20 of 20 Contract Customer Engagement Jobs

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: 500- 550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This is a customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys and actionable recommendations. ...

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This is a customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys and actionable recommendations. ...

Dynamics Solution Architect (D365 Customer Engagement) Location: London (hybrid) Duration: 6 months + Umbrella only Our Client is hiring an MS Dynamics Solution Architect to lead end-to-end solution architecture for Dynamics 365 Customer Engagement within the energy and utilities space. If you enjoy turning … complex customer journeys into scalable Microsoft designs-and thrive in client advisory conversations-this is a role where your impact is visible from discovery through go-live and beyond. What you'll be doing: * Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development * Translate ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns … customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic ...

skilled team organised, clear on priorities and able to deliver reliably for the customer. You will be the main point of contact for the customer, making sure work is planned, resourced, reported and delivered to the required standard. You will also help manage risks, resolve issues early, and maintain … technical expert in every area, but to ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when ...

days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

youll drive brand loyalty, advocacy, and sales. Youll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations, and create memorable customer experiences. Staying aware of competitors, youll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand awareness … customer engagement, and exceptional service at every opportunity. Working Pattern: Thursday, Friday & Saturday 1000 - 1800 & Sunday 1200 - 1800 From September until 1st November 2026 WHAT YOULL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Customer Experience Points (CXPs) and benefits of Samsung products ...

inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant/Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The successful consultant … supporting go-live, hypercare, and user adoption programmes. Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution. Excellent stakeholder engagement, communication, and relationship management skills. Strong facilitation, training, and knowledge transfer capabilities. Experience working directly with business users in a fast-paced project environment. ...

Proven experience working as a Business Analyst on Microsoft Dynamics 365 CRM projects . Strong understanding of D365 CRM, including: Workflows Entities Security models Customer engagement processes Integrations and related ecosystem components Experience facilitating workshops and managing stakeholders at all levels. Strong background in requirements elicitation, process mapping ...

London or Midlands | Healthcare Technology A leading healthcare technology organisation is seeking an experienced Dynamics 365 CE Developer to support the delivery of critical customer and patient-facing digital solutions. This is an excellent opportunity for a hands-on Microsoft specialist who can design, build and enhance solutions within … Dynamics 365 Customer Engagement platform whilst contributing to wider Azure integration initiatives. The successful candidate will work across the full software development lifecycle, supporting secure, scalable and maintainable solutions within a modern cloud-first environment. The Role You will be responsible for developing and supporting enterprise-grade Dynamics ...

Engineer to join a growing FinTech organisation building innovative digital financial services products. You'll play a key role in designing, developing, and enhancing customer-facing Android applications used by thousands of consumers and businesses, helping to deliver secure, scalable, and intuitive mobile experiences. Working within a collaborative Agile … Design, build, and maintain high-quality Android applications using modern Android technologies. Develop robust, scalable, and secure mobile solutions that support financial transactions and customer account management. Collaborate with Product, UX/UI, and Engineering teams to deliver new features and product enhancements. Contribute to application architecture, technical design ...

backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world's premier online travel platform, delivering key features … Operations: Familiarity with deployment pipelines, system scalability, fault tolerance, and monitoring metrics (SLIs/SLOs). Domain Knowledge: Background or strong interest in user engagement, recommendation systems, or notification architectures. Data-Driven Practices: Understanding of data analytics and A/B testing within product development workflows. Scale: Prior experience ...

Engineer to join a rapidly growing organisation. This is a unique opportunity for someone who thrives at the intersection of product leadership, AI innovation, customer engagement, and commercial strategy. You'll operate across the full product lifecycle shaping roadmaps, working closely with engineering teams, engaging senior stakeholders ...

inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant/Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout click apply for full job details ...

Engineer to join a rapidly growing organisation. This is a unique opportunity for someone who thrives at the intersection of product leadership, AI innovation, customer engagement, and commercial strategy click apply for full job details ...

integrations across the ServiceNow platform. This role is critical to enabling seamless communication between ServiceNow and key ecosystem platforms, with a strong focus on customer engagement, workflow automation, and operational resilience. The successful candidate will be delivering integrations across the listed below, however you don't have ...

governed, commercially controlled and progressing against agreed outcomes. Overseeing project reporting, RAID, WIP, financials and delivery performance. Working closely with Practice Leads, Sales and Customer Success to manage priorities, resources and opportunities. Supporting strategic bids and customer engagements, helping turn great ideas into compelling propositions. Acting … standards, methodologies and ways of working. Overseeing resource utilisation, project scheduling and the wider PMO function. Ensuring successful handover into Service Management and ongoing customer relationships. Building a culture of continuous improvement through lessons learned, knowledge sharing and better ways of working. Helping shape innovative propositions and integrated services ...

looking for a hands-on Salesforce Marketing Cloud Developer to join a growing Digital Transformation practice supporting client projects across CRM, Marketing Automation and customer engagement. This is a contract opportunity for a mid-level professional who can quickly contribute to ongoing and upcoming client projects, working alongside Solution … with the development and configuration of Marketing Cloud Next. Experience delivering Marketing Cloud and marketing automation solutions, Adobe campaign. Ability to configure and develop customer journeys, campaigns and personalised customer experiences. Relevant Salesforce certifications are highly desirable. Strong communication skills and the ability to work across different client ...

Enterprise Field Engineers to support a major global technology organisation delivering high-impact advisory engagements to enterprise customers across EMEA. The role is highly customer-facing and will involve working directly with large enterprise clients to assess technical and business requirements, provide recommendations, support platform readiness and adoption … deliver clear documented outcomes. Key Responsibilities Deliver structured technical advisory and consulting engagements for enterprise customers Run discovery sessions and assess customer requirements, technical readiness and adoption challenges Produce clear assessment, roadmap and recommendation documents Present findings to technical, business and senior stakeholders Support multiple customer engagements simultaneously ...