Birmingham, West Midlands, West Midlands (County), United Kingdom
Concept Resourcing
specializing in providing tailored EPOS (Electronic Point of Sale) services to businesses of all sizes. We are committed to delivering reliable, efficient and positive customerservice to our clients and candidates. We are currently looking for experienced contract engineers to join our growing engineering pool for upcoming works more »
/VIP Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customerservice experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver …/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active Directory, group policy, logon problems including remote logon issues). 365 and Exchange administration - eg mailbox limits, mailbox sharing, ISP/DNS/MX issues. Smartphone email support (eg mailbox setup and synchronisation issues … . Service now experience Able to build relationships and rapport with clients in a face to face environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. more »
understanding of business analysis, process improvement, and the application lifecycle Well-developed interpersonal and communication skills are required to interpret supplier/partner and customer requirements Planning and organisational skills to ensure that services are deployed and monitored effectively A flexible approach and the ability to work well under … pressure is required to manage unpredictable workloads Be results and customer-focused Self-motivation and effective time management skills including a willingness to learn new skills and methods for delivering services Ability to think creatively and to problem solve Excellent customerservice skills Happy to travel between … sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting as an Employment Business in relation to this vacancy. more »
month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
our dynamic team. The ideal candidate will be responsible for the implementation, configuration, and support of the SAP PM (Plant Maintenance) and SAP CS (CustomerService) modules. This role requires deep knowledge of SAP PM/CS processes, strong analytical skills, and the ability to work collaboratively with … various stakeholders to optimize plant maintenance and customerservice operations. Key Responsibilities: Implementation and Configuration: Lead the implementation and configuration of SAP PM/CS modules according to business requirements. Design and configure plant maintenance and customerservice processes in SAP. Develop and maintain documentation for more »
organizational, and project management abilities. - Ability to work flexibly and collaboratively. - High level of digital literacy and experience with relevant IT systems. - Experience in customer-focused environments and delivering exceptional customer service. - Significant experience and understanding of teaching and learning environments/tools. - Knowledge of the latest technologies more »
a 1st Line Support COTS - Senior for an agency of the European Union in Amsterdam (AMSTERDAM ZUID). Task description: Resolution of Incidents and Service requests. Installation of software Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Application troubleshooting, deployments, minor … monitoring. Expected Profile: Bachelor's degree of 3 years attested by a diploma, in Computer Science. Proven experience in the following: 1st Line IT Service Desk experience of minimum 4 years Direct customerservice experience of minimum 4 years Active Directory (Microsoft and Azure) Office Tools (Excel … Word, etc) ITSM Tools (Jira or Service Now) Windows Software installations Microsoft Teams Hardware troubleshooting Microsoft 365+ Hardware support Azure VDI Bitlocker VPN Network troubleshooting Expected Profile: Good experience in User support, Change support, Service Delivery, Problem Management; Experience in Testing, Information and Knowledge Management, Information Security Management more »
organizational, and project management abilities. - Ability to work flexibly and collaboratively. - High level of digital literacy and experience with relevant IT systems. - Experience in customer-focused environments and delivering exceptional customer service. - Significant experience and understanding of teaching and learning environments/tools. - Knowledge of the latest technologies more »
W e are looking for a Senior First Line Support COTS for multinational client in Amsterdam ( AMSTERDAM ZUID) Task description: Resolution of Incidents and Service requests. Installation of software . Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Application troubleshooting, deployments … application monitoring. Job requirements: Bachelor degree of 3 years attested by a diploma, in Computer Science; Proven experience in the following: 1st Line IT Service Desk experience of minimum 4 years Direct customerservice experience of minimum 4 years Active Directory (Microsoft and Azure) Office Tools (Excel … Word, etc ) ITSM Tools (Jira or Service Now) Windows Software installations Microsoft Teams Hardware troubleshooting Microsoft 365+ Hardware support Azure VDI Bitlocker VPN Network troubleshooting Professional Certificates (several are required): ITIL V4 Microsoft Technology Associate (MTA) Microsoft Solutions Associate (MCSA) & Microsoft Solutions Expert (MCSE) Microsoft Azure Certificates Microsoft more »
Scunthorpe, Lincolnshire, North East, United Kingdom
Ongo Recruitment Ltd
Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »
Stansted, Essex, South East, United Kingdom Hybrid / WFH Options
ECS Resource Group
previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customerservice skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »
Swadlincote, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Leeds
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customerservice You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
self-motivated and able to work on own initiative as well as a team environment. Lead by example, motivating team members with focus on service excellence. Collaborate, support and understanding the team dynamic. Minimum Criteria Knowledge of Data Warehouse design; Star schema and dimensional modelling Previous experience of ETL … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
Employment Type: Contract, Part Time, Work From Home
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the team's missions is to provide a service for airlines to modify/upgrade the in-service … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers ('Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »
Stevenage, Hertfordshire, South East, United Kingdom
Jark - Stevenage
confined spaces that include property lofts and outside spaces. ?Experience of working in residential and communal properties. ?A clear and polite communicator with exemplary customerservice skills. ?Clean transferable DBS check (if the successful candidate is not in current possession of this, Delta Communications can arrange for a more »
Northern Lincolnshire and Goole NHS Foundation Trust
for detail this role will suit you. Main duties of the job To provide effective and efficient administrative support for the e-Rostering & Bank Service covering Grimsby, Goole and Scunthorpe Hospitals. To deliver excellent customerservice and to provide approaches/solutions to all of the customer … operate the Northern Lincolnshire and Goole Hospitals Bank Staff Management System that provides temporary staff to all wards and departments Provide a seven-day service, including unsociable hours as required to meet service needs About us We're a large organisation with three hospitals located in Scunthorpe, Grimsby … numeracy and literacy Desirable High Award ECDL or equivalent Occupational Experience Essential oExperience of Microsoft Office (word, excel, Outlook) oPrevious IT support experience oCustomer Service skills Desirable IT knowledge, Data collection/retrieval Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »
The Newcastle upon Tyne Hospitals NHS Foundation Trust
information resources for inclusion into the knowledge base Communicate and advise on appropriate steps to resolve issues Accurately log all support interactions via the service desk process Liaise with system owners and/or software suppliers on the development of SharePoint/O365 applications to overcome known problems or … the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and … patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS more »
the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Aspire Block and Estate Management Limited
Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Bond McKenzie Ltd
alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Contract, Part Time, Work From Home
firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a PMO Financial Analyst based … products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Develop accurate financial forecasts … regular reports on financial performance, highlighting key metrics and presenting findings to stakeholders. Work closely with teams across various workstreams (Tech, Finance, TSA, Data, CustomerService) to achieve program objectives. Support general governance activities related to the separation program, ensuring compliance with policies and procedures. Assist with task more »