1 of 1 Contract Customer Service Analyst Jobs

Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem … solving and a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive … customer-focused, face-to-face onsite support to users. utilise your problem-solving skills to ensure swift resolutions to IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). More ❯