breached calls, resources levels, etc. About you: Registered with a relevant informatics professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security. Essential: Achieved (or working towards) degree level or equivalent qualification … in IT or able to demonstrate equivalent experience ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software application Knowledge of: MS Active Directory MS Windows Server MS Exchange If you are interested here, apply now more »
and Modernisation agenda. Knowledge of the NHS National Programme for IT. A good understanding of business process re-engineering principles. Prince 2 Practitioner qualification. ITIL foundation qualification Person Specification Skills & Behaviours Essential Can work autonomously to achieve agreed objectives without reference to a manager. Excellent problem solving skills. Capable of … for the structured acceptance testing of application software Qualifications Essential Prince 2 foundation qualification. Professional or degree level qualification Desirable Prince 2 Practitioner qualification. ITIL foundation qualification ECDL Other Criteria Essential Has a thorough appreciation of the opportunities that new technology creates. Good working knowledge of Microsoft desktop suite. Highly more »
Lancashire Teaching Hospitals NHS Foundation Trust
in an IT or related subject or equivalent experience International Software Testing Qualifications Board (ISTQB) foundation level certification, or equivalent qualification or experience Desirable ITIL Qualification Agile Qualification Microsoft Qualifications Certified Blue Prism Developer Qualification Knowledge and Experience Essential Proven experience of working with Blue Prism Cloud technology to deliver … of NHS processes, systems and workflows. Experience of Data Science. Knowledge and experience of Information Governance, Data Protection/Security and GDPR. Knowledge of ITIL, especially Software Configuration Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject Experience working within a complex Mainframe environment Mainframe System more »
SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested more »
Job summary To provide first and second line support to service users to IT InformationLibrary (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and progressing … a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. To understand all Service Level Agreements (SLAs) Proactively keep track of service development, understand … Trac Person Specification Qualifications and/or Knowledge Essential Educated to A-level, diploma or equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good understanding of IT infrastructure at a technical level Knowledge and understanding of NHS working environment Desirable Knowledge of more »
/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts GCS is acting as an Employment Business in relation to this vacancy. more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
AKTON Resourcing Ltd
Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to … care systems. Proficient in system analysis and design, capable of offering recommendations and solutions to improve service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. If you are a dedicated professional with a passion for improving public services and more »
work independently and in support of other teams. Strong team player with the ability to work collaboratively across the organisation. Experience working in an ITIL environment, ideally with an ITIL Foundation qualification Understanding of stakeholder management principles. Creative problem-solver with the ability to drive change to completion and overcome more »
record in system analysis and design, with the ability to recommend and implement solutions to maintain high-quality service delivery. Dev/Ops and ITIL Environments: Experience in Dev/Ops settings and ITIL-aligned environments, with a solid understanding of change management and governance. Contract Details: Duration: Initial more »
work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this role. … Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and interpersonal skills. more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools … I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex Mainframe more »
Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a smooth transition into all IT functions. Ensuring compliance with key ITIL processes related to Service Design and Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's … maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant work experience in a similar role within the IT industry. ITIL Intermediate qualification (V3 or V4). Proficiency in Service Design and Service Transition coordination. Strong knowledge of progress reporting methods, service level agreements, and service more »
ideally Civica OPENRevenues)/Mosiac Systems with Social Care experience Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs, council, government, housing, Social Care, Mosaic more »
ensuring that their needs regarding Service Support and transitions are fully considered in the delivery of new Service Go-Lives. Person Specification Qualifications Essential ITIL Certificate or equivalent Educated to Masters level (or equivalent experience in service management provision Desirable Technical IT Degree qualification IT certification (MCSE, CCNE, CNA) PRINCE … experience of providing Application, Software, Hardware support Extensive experience of working within defined Service Level Agreements & Service Level Targets High level of understanding of ITIL processes and Service Management best practice framework Experience of analysing complex facts and situations, and deriving options for solving problems in a structured manner. Desirable more »
area Evidence of continued professional development Educated to degree level or equivalent or significant experience of working at a similar level in specialist area ITIL Foundation Certification CompTia A+ Desirable Educated to degree level or equivalent or significant experience of working at a similar level in specialist area ITIL Foundation more »
for a leading financial services company on a hybrid basis. The ideal candidate will have expertise in Mainframe automation and be able to follow ITIL business processes, change, incident, problem and root cause analysis. The mainframe automation engineer will have very strong technical skills with Mainframe systems, Splunk and Service … to £510 per day dependant on experience. This is a hybrid role with occasional travel to the office. Essential Skills Mainframe automation Splunk dashboards ITIL and Service Now If you are interested in this position, please reply with an up to date version of your CV. Please click here to more »
