1 to 7 of 7 Contract ITSM Jobs with Remote Work Options

Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume more »

End-to-End Planning and interdependency management Strong Financial and Budget Management including Business Case development Global Cross Functional Milestone Delivery and Reporting IT Service Management understanding Vendor Management Establish and run change management process In charge of on-boarding and off-loading resources for the programme Develop and manage more »

Contracting Authority: The Foreign, Commonwealth & Development Office Location: Hybrid - Milton Keynes, London or Glasgow The Service Level Analyst is a role within the IT Service Management department of Information and Digital Directorate (IDD), reporting into the Senior Service Level Manager. They will support the Service Level Management process, policy and … governance procedures. The Service Level Analyst supports the overall quality of the process and develops reporting management information for all metrics against IT Service Management services including Operating Level Agreements (OLAs). As a Service Level Analyst your main responsibilities will be: ServiceNow Service Level Management reporting (Demonstrable ServiceNow Service … s experience and level of satisfaction with the service. Documenting all service level targets and measures including scope, thresholds and owners. Supporting governance between ITSM, wider IDD and other FCDO Directorates, including third party suppliers as appropriate. Documenting and maintaining Service Level Management processes and procedures. Proactively focusing on continuous more »

professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Responsible for providing a more »

OTC Experimentation, and self-study Integration experience with DRP/MPS, Replenishment Planning, Inventory Optimization, and Inventory optimization (IO) is a plus Familiarity with ITSM tools and processes, desirable. Familiarity with integration from and to Legacy systems to SAP S4 and IBP systems is a plus Details SAP IBP DP more »

and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in more »

having a broad experience across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of more »