3 of 3 Remote/Hybrid Contract IVR Jobs

Amazon Connect Solution Architect - WELL PAID! fully remote

Hiring Organisation
Gazelle Global Consulting Ltd
Location
London, United Kingdom
Employment Type
Contract, Work From Home
scalable, secure, and resilient contact centre environments across complex transformation programmes. Key experience required: End-to-end Amazon Connect solution architecture Contact flows, IVR, routing profiles, queues, and agent experience AWS Lambda, Lex Bots, APIs, and event-driven integrations Strong AWS cloud architecture background Integrations with Salesforce, ServiceNow, and other ...

AWS Connect Developer CCaaS

Hiring Organisation
Gazelle Global Consulting Ltd
Location
London, United Kingdom
Employment Type
Contract, Work From Home
major enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies. Key experience required: Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations AWS services including Lambda, API Gateway, S3 and CloudWatch Experience with Amazon Lex, AI/ML services and LLM integrations TypeScript ...

AWS Engineer

Hiring Organisation
Hays Technology
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£500 - £600/day £500 to £600 p/d
incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows/IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including …/coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live ...