1st Line Support Analyst
- Hiring Organisation
- Tank Recruitment
- Location
- Birmingham, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Contract
support tickets in line with agreed SLAs. Troubleshoot hardware, software and connectivity issues. Support Windows 10/11 desktop environments. Provide support for Microsoft 365 applications including Outlook, Teams, Word, Excel and OneDrive. Create, modify and manage user accounts within Active Directory and Microsoft Entra ID. Perform password resets ...