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over 550 sites nationwide and some 8000 staff. You will be an integral part of a project team tasked with replacing our Legacy IP PBX with a modern, converged contact centre and UC platform. You will be responsible for: gathering the business requirements via workshops and sessions with stakeholders from … and project documentation Confident, credible, and authoritative demeanour - to technically shape a project and influence key stakeholders Detailed understanding and experience of Legacy IP PBX estates and solutions, which must include Mitel. Detailed understanding of Microsoft Teams Direct routing. Detailed understanding of modern contact centre UC technologies including but not more »

experience * Hold UKSV Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions more »