Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Automated Call distribution and IT incident management systems. Desirable Experience of IT Service Management (ITSM) Experience with endpoint monitoring and management tools, such as Remedy on Demand (RoD), BMC Helix or Service Now (or equivalent Experience of leading on, and supporting, complex IT deliveries. Previous healthcare experience. Skills & behaviours more »
Server experience would be beneficial. Appreciation for Cisco, VMWare and Hyper-V would be beneficial. Previous experience working with call logging package such as Remedy/Service Now 6 months FTC - £30 000 pro rata. This is a 6 months FTC , and you are required to work on a more »
