alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document RootCause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Pontoon
alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document RootCause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain More ❯
incident response, with a strong focus on Microsoft Sentinel. Key Responsibilities: Monitor security alerts and log data using Microsoft Sentinel and related SIEM tools Respond to security incidents, performing rootcauseanalysis and recommending remediations Conduct vulnerability assessments and support threat detection activities Assist with the configuration and optimisation of the organisation's security infrastructure Collaborate with … Experience: Proven experience in a cyber security analyst or SOC analyst role Strong hands-on knowledge of Microsoft Sentinel and broader SIEM technologies Solid understanding of threat detection, log analysis, and incident response workflows Experience working in a public sector or regulated environment is highly desirable Ability to clearly communicate security issues and provide actionable advice to stakeholders This More ❯
Responsibilities: Assess client requirements and design Linux/VMware solutions that meet their needs Providing Level 3 support for Linux and VMware issues, conducting rootcauseanalysis, and implementing long-term solutions. Architecting and implementing VMware solutions for enterprise environments, including vSphere, ESXi, and vCente Managing and troubleshooting Linux servers (RHEL, CentOS, Ubuntu), including installation, configuration, and More ❯
and ensure interoperability between subsystems and third-party components. o Create and manage system models using tools like SysML/UML or Model-Based Systems Engineering (MBSE) frameworks. • System Analysis: o Perform functional and performance analysis of simulation systems, identifying potential design risks and mitigation strategies. o Conduct trade studies to evaluate design options against performance, cost, and … and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯
and ensure interoperability between subsystems and third-party components. o Create and manage system models using tools like SysML/UML or Model-Based Systems Engineering (MBSE) frameworks. • System Analysis: o Perform functional and performance analysis of simulation systems, identifying potential design risks and mitigation strategies. o Conduct trade studies to evaluate design options against performance, cost, and … and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯
a detailed understanding of Visualisation best practice. Consume and understand complex specifications and turn these into valuable product driven outputs Analyse issues with reports and data discrepancies to drive rootcauseanalysis Collaborate with engineers, testers, and other team members to ensure quality and timely delivery Communicate effectively with all levels of stakeholders, both verbally and in … engagement in Tableau Community via an active Tableau Public profile. Advantageous to have had experience in application and desktop migrations, particularly within a Citrix environment Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc. Experience in working with agile methodologies, such as Scrum and Kanban Excellent communication, presentation, and facilitation More ❯
London, ENG - EC3V 3DG, United Kingdom Hybrid / WFH Options
Peregrine
a detailed understanding of Visualisation best practice. Consume and understand complex specifications and turn these into valuable product driven outputs Analyse issues with reports and data discrepancies to drive rootcauseanalysis Collaborate with engineers, testers, and other team members to ensure quality and timely delivery Communicate effectively with all levels of stakeholders, both verbally and in … engagement in Tableau Community via an active Tableau Public profile. Advantageous to have had experience in application and desktop migrations, particularly within a Citrix environment Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc. Experience in working with agile methodologies, such as Scrum and Kanban Excellent communication, presentation, and facilitation More ❯
Maintain and update configuration settings in Amazon Connect and associated telephony systems. - Support integration with CRM platforms such as Pega and third-party tools. - Monitor system performance and conduct rootcauseanalysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. Required Technical Skills More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Job Switch Ltd
authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and rootcauseanalysis 3. Configure and implement new computer systems as part of a desktop refresh, project or new requirement. This will also include the implementation of systems More ❯
all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct rootcauseanalysis on problems, employing recognized problem-solving methodologies to uncover the underlying issues and prevent recurrence. Proactively use alerting and incident trend information to prevent avoidable More ❯
all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct rootcauseanalysis on problems, employing recognized problem-solving methodologies to uncover the underlying issues and prevent recurrence. Proactively use alerting and incident trend information to prevent avoidable More ❯
swift resolution and customer satisfaction. Monitor and manage customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct rootcauseanalysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance … is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite More ❯
production flow Monitor supplier performance (PPM, NCRs) and implement CSL1/CSL2 controls Develop and implement containment and inspection plans Lead structured problem-solving (8D, 5-Why, Fishbone) Conduct rootcauseanalysis and ensure corrective actions are effective Oversee third-party inspections, sorting, and manage supplier chargebacks Escalate supplier risks and support mitigation plans Produce regular reports … Cp/Cpk Working knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, and Control Plans Ability to interpret engineering drawings, GD&T, and use metrology tools Strong data analysis skills using Histograms, Trend Charts, PPM, and Defect Rates Familiarity with ERP, QMS, and MS Office (Excel, PowerPoint, Word) Desirable: IATF 16949 Certification Lean Six Sigma Green Belt Key … Deliverables CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Candidate Requirements Degree or equivalent in relevant discipline Proven SQA or equivalent quality experience Reasonable access to the Surrey site (not a deal breaker0 Contract Type: Inside IR35 | £33ph (Umbrella) Monday to Friday More ❯
versed in deployment logic, including the creation of release branches and manifests via GIT.Provide guidance to development teams on managing script dependencies within manifests, ensuring optimal deployment execution. Perform rootcauseanalysis for deployment issues to ensure timely resolution and system stability. Successful candidates will be able to demonstrate a strong background in Release management/Change More ❯
in deployment logic, including the creation of release branches and manifests via GIT. Provide guidance to development teams on managing script dependencies within manifests, ensuring optimal deployment execution. Perform rootcauseanalysis for deployment issues to ensure timely resolution and system stability. Successful candidates will be able to demonstrate a strong background in Release management/Change More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
practices align with industry standards (e.g., ISO 27001, Cyber Essentials) Assist with Business Continuity Management (BCM) - including BIAs, BCPs, exercises, and training Manage and respond to security incidents, conducting rootcauseanalysis and recommending improvements Deliver risk assessments , Data Privacy Impact Assessments (DPIAs) , and third-party compliance checks Handle client cyber due diligence questionnaires and close remedial More ❯
is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the team Participating More ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
REL Recruitment
is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the team Participating More ❯
Jira requirements, work time logs, etc. for tracking purposes. Collaborate with testers, ensuring that information is shared and testers are kept up to date on expected functionality and Perform rootcauseanalysis of issues and organise live incident tickets or bug Provide/propose fixes, as required, to resolve live issues. The skills you'll need: Anyone More ❯
Dublin City Centre, Dublin, United Kingdom Hybrid / WFH Options
Deloitte
Jira requirements, work time logs, etc. for tracking purposes. Collaborate with testers, ensuring that information is shared and testers are kept up to date on expected functionality and Perform rootcauseanalysis of issues and organise live incident tickets or bug Provide/propose fixes, as required, to resolve live issues. The skills you'll need: Anyone More ❯
through supplier coordination. Manage inventory and production schedules using MRP/ERP systems. Support engineering changes and new product introductions (NPIs). Identify and resolve supply chain issues with rootcause analysis. What You'll Need: Degree in Supply Chain, Logistics, or Engineering. Strong MRP/ERP knowledge and analytical skills. Experience with supplier performance and inventory planning. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Genedrive
departments and external stakeholders to maintain regulatory compliance Provide QA/RA expertise throughout product development and change control processes Guide risk management and post-market surveillance activities Conduct rootcause analyses for CAPA investigations Review SOPs, software development documents, and regulatory submissions Deliver training to ensure quality and regulatory understanding across the business Perform internal and supplier More ❯
product development within a regulated industry. Have experience designing and developing of robust, reliable, innovative products or devices, from concept to production. Have an analytical mind and experience in rootcause analysis. Have an appreciation of detailed design and analysis of components, mechanisms and assemblies including moulding and sheet metal manufacture. Can identify a board range of … manufacturing processes and control. Engineering degree or equivalent suitable engineering experience. Desirable CAE (FEA, CFD, dynamics/math modelling, data analysis) Experience in systems engineering including design, definition and testing of systems and sub-systems Understanding of chromatography, membrane filtration and/or bioprocessing Experience in reactor design and/or process engineering Application and understanding of key industrial More ❯
test procedures. Qualifications The Test Technician will: Sets up and operates equipment to test/calibrate units/subassemblies as per instructions, specifications, and procedures. Perform troubleshooting and failure analysis of analogue and digital circuitry to component level Provide detailed written failure description with rootcauseanalysis to production and engineering. Follow written and verbal instructions More ❯