26 to 31 of 31 Contract SLA Jobs

Join a leading independent technology and services provider as a Technician 2. Job Overview: Location: Bristol Contract: 01-May-26 - 31-Dec-26 Pay Rates: Umbrella Rate: £19.34/hour (via a Hays approved umbrella ...

compensation calculations, payee management, pipeline monitoring, and release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence, audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations … Performance & Stability: Track and remediate long-running jobs, bottlenecks, and data quality defects; recommend design optimizations. Governance & Reporting: Provide weekly/monthly service reports (SLA/OLA, incident trends, backlog, risk/issues, improvement actions); maintain SOPs and runbooks. Security & Compliance: Enforce access controls, segregation of duties, and audit evidence ...

services on need basis within the designated work locations Responsible in resolving the tickets assigned to their resolver group within the agreed SLA (Service Level Agreement) Coordinating with Vendor for hardware issues ...

systems to support secure customer connectivity, ensuring accurate as-built capture, validation and governance of fibre network data in line with internal standards and SLA-driven KPIs. Responsibilities: Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with: * Interact with Design & Build … traffic * Raise structured queries with supply chain partners where as-built packs or measure submissions lack required data * Issue pay certificates in line with SLA timelines and coordinate with Delivery Managers and Project Managers * Engage and coordinate with internal and external stakeholders to resolve technical queries and ensure delivery support ...

system. Preparing new and repaired hardware Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP. Escalating any potential customer SLA impacts the relevant teams. Staging laptops and PCs with pre-defined builds Flexibility of workload to assist in all areas of the Maintenance and Service … Centre to avoid backlogs and to maintain achievement of SLA's is essential. Must be able to work on their own initiatives and prioritise workloads. Key Requirements: Excellent Administration and communication skills, both written and oral Previous knowledge of Microsoft applications Has held or is able to attain ...

team. As Technical Support/Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service. The role does require an individual who has operated at Team Leader level within … team of Support Analysts, whilst ensuring high levels of customer service Monitoring workloads & ticketing to ensure that all customers are supported within the agreed SLA Preparing Monthly team rotas to ensure resource is provided Assisting with Project Work and Coordination Identifying training needs and areas of improvement Ensuring that customers ...