26 to 39 of 39 Contract SLA Jobs

Layer 1-3 network devices. Work collaboratively with Core Network teams to ensure monitoring aligns with evolving network architecture. Establish baseline performance metrics and SLA-driven alerting thresholds. Continuously improve monitoring platforms, tooling, and operational processes. Documentation & Knowledge Transfer Produce high-quality technical documentation and operational procedures. Create runbooks, escalation ...

defect resolution, unit testing and production bug fixes. Collaborate with Product Owners, cross platform teams and third party vendors on requirements, story creation and SLA compliance. Provide technical guidance, code reviews and mentoring to junior developers where required. Extensive hands on Oracle Xstore POS experience across multiple versions ...

break-fix activities across voice and data infrastructure Undertake structured cabling, socket installation, and patching (voice and data) Support fault diagnosis and resolution within SLA requirements Work collaboratively with network and support teams as required Operate safely and in compliance with all relevant regulations, including fire stopping and health ...

Level Agreements (SLAs) are achieved. Collaborate closely with internal teams Track and follow up on requests or escalations, coordinating with internal teams to maintain SLA compliance. Experience Required: 2 Years + Account Management, implementation, onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite ...

feature delivery teams, you’ll help drive reliable production releases, maintain CI/CD pipelines, improve observability and ensure systems continue to meet demanding SLA/SLO targets. This is an excellent opportunity for a seasoned engineer who enjoys solving complex operational challenges, automating infrastructure and working with modern DevOps ...

strategy SOC integration and event correlation Incident and event handling workflows Compliance reporting and audit outputs SIEM interoperability and operational analytics Secure SD-WAN SLA rule creation and traffic steering Link health checks and performance optimisation ADVPN architecture and dynamic overlay networking Hub-and-spoke topology design Network segmentation ...

resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team … Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure ...

Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ...

Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ...

Overview: The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation, communication skills, and attention to detail. Location: Glasgow G74 5LP Rate … Coordinate and manage the work distribution of onsite engineers. Adapt quickly to changing workloads, often at short notice. Ensure all tasks are completed within SLA targets. Maintain accurate records and documentation throughout all activities. Technical & Administrative Duties Perform basic technical tasks (training and documentation provided), including: Configuration of mobile phones. ...

Overview: The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation, communication skills, and attention to detail. Location: Glasgow G74 5LP Rate … Coordinate and manage the work distribution of onsite engineers. Adapt quickly to changing workloads, often at short notice. Ensure all tasks are completed within SLA targets. Maintain accurate records and documentation throughout all activities. Technical & Administrative Duties Perform basic technical tasks (training and documentation provided), including: Configuration of mobile phones. ...

such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions … environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent ...

changing priorities Incident & Maintenance Response Oversee coordination of faults, outages, and degraded service incidents Ensure rapid mobilisation of engineering resource aligned to Incident severity & SLA commitments Act as an escalation point for major service-impacting issues Maintain communication with operators during incidents, ensuring transparency and confidence Supplier & Contractor Coordination Manage … Operations, or Scheduling Management role Strong experience managing Field engineering teams and high-volume installation and fault workflows Demonstrable experience operating in a reactive, SLA-driven environment Strong organisational and coordination skills across multiple concurrent activities Excellent stakeholder and customer communication capability Next steps: If you have the above skills ...

within an Oracle Fusion deployment (scope, delivery, risks, outcomes). Act as the SME for Oracle Fusion GL, Secondary Ledgers, and Subledger Accounting (SLA). Drive decisions quickly, balancing best practice with pragmatism and delivery timelines. Define the global secondary ledger strategy to enable: Multi-GAAP reporting (e.g., IFRS, European … activity Design and implement: Secondary ledgers vs reporting currency approach Conversion levels (subledger, journal, balance) Ledger + legal entity structures optimised for expansion Lead SLA rule design to support automated accounting transformations and adjustments. Partner with Group Finance, Technical Accounting, Controllership, and regional finance leaders. Oversee and contribute to configuration ...