1 to 2 of 2 Contract Senior Technician Jobs with Remote Work Options

Senior Technician (Training, Engagement, and Service Management) to join our IT team. This role focuses on engagement and communication with the user and IKM (Information and Knowledge Management) communities through tools like Microsoft Teams, Microsoft Viva Learning, or similar training management and coordination tools. The Technician will … that users are aware of and can access training resources effectively. Under the direction/guidance of the local Cloud Ops Operations Manager, the Senior Technician (Training, Engagement, and Service Management) will be supporting the following activities: Training Management Platform Operation: Operate and maintain the Microsoft Viva Learning … training program effectiveness and user engagement. Track key performance indicators (KPIs). Provide insights and recommendations for continuous improvement. Present findings to stakeholders and senior management. Continuous Improvement: Identify areas for improvement in training programs and user engagement. Implement changes and enhancements to improve effectiveness. Stay up-to-date more »

Senior Technician (Device Compliance and Vulnerability Management ), joining a journey of modernisation IT services, through leveraging the public cloud (Microsoft Azure, M365 and Amazon AWS), delivering managed, protected, security-centric and reliable IT Services. If you are a motivated specialist with a passion for security and compliance, and … learn, and a desire to grow as part of this new challenge. Under the direction/guidance of the Cloud Ops Operations Manager, the Senior Technician (Device Compliance and Vulnerability Management) will be supporting the following activities: Vulnerability Monitoring and Management: Monitor and assess vulnerabilities within the M365 … security incidents. Provide insights and recommendations for improving security posture. Use reporting tools to track key metrics and trends. Present findings to stakeholders and senior management. Collaboration with IT Teams: Work closely with other IT teams to ensure cohesive security and compliance strategies. Collaborate on cross-functional projects and more »