ServiceDeliveryManager - X3 Initial 3-month contract Reading SC required up to 107ph, UMB, inside IR35 What you will do as a ServiceDeliveryManager: Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness … and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and … accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What You'll Bring: Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues More ❯
A market leading Defence & Security client of ours is currently in the market for an experienced ServiceDeliveryManager to work on a secure project. In the role you will be responsible for supporting the delivery of business services, ensuring they meet performance, compliance, and customer expectations. What you will do as a ServiceDeliveryManager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting … resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. Core experience you must More ❯
A market leading Defence & Security client of ours is currently in the market for an experienced ServiceDeliveryManager to work on a secure project. In the role you will be responsible for supporting the delivery of business services, ensuring they meet performance, compliance, and customer expectations. What you will do as a ServiceDeliveryManager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting … resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. Core experience you must More ❯
ServiceDelivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - 80 to 100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a ServiceDeliveryManager Support the delivery of … business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business More ❯
ServiceDelivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a ServiceDeliveryManager Support the delivery of … business services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. · Monitor service performance, identifying risks, issues, and opportunities for improvement. · Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. · Facilitate service reviews, gathering feedback and contributing to service improvement plans. · Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. · Contribute to service planning, supporting roadmap development and capability growth. · Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business More ❯
We re looking for an experienced ServiceManager/ServiceDeliveryManager to lead servicedelivery operations for a key client in Glasgow. You'll be the main point of contact between the client and the technical teams, making sure everything runs smoothly, and issues get resolved quickly. Day-to-day, you'll … incidents are handled, requests, and problems across all tech areas Leading and supporting the team, with regular check-ins Working closely with Team Leaders and Technical Teams to keep service running well Keeping the end client informed with clear, regular updates on whats happening Spotting risks early and putting plans in place to deal with them Making sure we … re delivering a smooth service in line with what we've agreed Ideally you would have 5+ years managing teams and leading projects in a technical environment. You will have strong communication skills as you'll be managing stakeholders and technical teams daily. You will have experience working with SLA's in line with an overall contract agreement This More ❯