Service Desk Engineer
Cambridge, Cambridgeshire, United Kingdom
SoCode Limited
                                
                                    Service Desk Engineer | £160 - £190 Per day (Inside IR35) | 3 month initial contract | Cambridge based, Fully Onsite As a Service Desk Engineer, you will be responsible for the effective delivery of a customer-focused, professional IT support service and expected to work effectively as part of a small IT team. Duties: First point … good practice and share relevant knowledge. Deploy and maintain Operating Systems and Applications on computers. Maintain accurate asset inventory and control of corporate hardware within our ITSM system. Support Desk moves, changes, provision & induct new starters. Person Specification: Technical knowledge of computer hardware, operating systems and infrastructure, networking basics, software, and applications. Experience and ability to solve issue above … tier 1. Proficiency with ITSM tools (Ideally Fresh Service) and ticketing systems for tracking and managing user support requests. You will have at least 3 years of experience operating ITSM tools. Experience Imaging desktop computers and laptops and controlling assets and stock. Proficient in the operation and support of the Microsoft Office Suite and related applications to a level More ❯
                                
                                Employment Type: Contract
                                    Rate: £160 - £190/day
                                    Posted: