1 to 3 of 3 Contract Service Desk Engineer Jobs

We need a Windows 11 laptop deployment engineer Proficient in Azure/InTune/Application deployment/Telephony systems/VPN - Global Protect/Hornbil Service Manager ITSM/Exceptional Customer skills office based 5 days a week more »

Job Title: Telecom Engineer/Service Desk Consultant (VoIP) Location: Remote but must live in Minnesota Pay Range: $30-40/hr W2 Duration: 2-year contract What's the Job? Our client in the education industry is seeking 2 Service Desk Consultants to assist … ports Voice lines and equipment Call center features, such as Automatic Call Distribution (ACD), Auto Attendants (AA), and reporting. Monitor incident resolution to meet service level expectations. Create, document, and implement new solutions for our knowledge base. Continually build knowledge of new products and service offerings to provide … s Needed? Bachelor's degree in a related field OR a combination of education and relevant work experience to total four years. Excellent customer service skills. Strong written and oral communication skills. Demonstrated ability to work cooperatively in a cross-functional team environment Previous experience supporting voice, data networks more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »