1 to 25 of 27 Contract Service Management Jobs with Remote Work Options

company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account … BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and more »

Demonstrate expertise in accounting and the functional extensions of CIP2SAP within ERP systems. Experience in the S/4 HANA environment. Exhibit project and service management skills, along with the ability to analyze and comprehend business processes. Approach work with reliability, structure, analytical thinking, effective presentation, and persuasive … closely with internal and external partners. Drive testing and successful deployment of new solutions for productive use. Coordinate with both internal and external IT service providers, playing a crucial role in 3rd level support within service management, including error analysis and resolution. Offer expert consultancy on business more »

Synechron is looking for a Senior Vendor Management Analyst to work with the HR IT Leadership Team of a global financial services organisation. Working within a large and supportive team the role works within Collegaue Experience, Global Service Owners, Procurement, Legal and Vendors, to ensure all contracts are … executed and compliant across all HR. The role is focused on Vendor Management, Solution Planning & Third Party Risk Management. The role requires someone with a can do' attitude, strong communicator who will work well in the fast paced team. Role: Plan annual, quarterly and monthly delivery of the HR … Leadership teams to ensure contracts are enforced by managing risks including regulatory compliance, reputational risk and financial crime risk Ensure all Third Party Risk Management Tasks are completed within global tools Co-ordinate Service Management Reviews between vendors, Leadership Teams across the HR Technology landscape to monitor more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … forecasts. - Being accountable for co-ordinating a wide variety of payroll actions in line with fixed deadlines and governance requirements. Responsibilities include liaising with management, employees and business partners/advisors, calculating salary amendments, producing letters to reflect the amendments and peer review of team pay actions to ensure … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other more »

n order to meet the Bank's regulatory requirement. You will also be responsible for servicing existing and new requests for WAF, dealing with service issues and managing a number of requests at one time that will mean working closely with the Change Teams and other stakeholders to resolve … of WAF functionalities and limitations. Providing DevSecOps pipeline maintenance support for the automation works Familiarity with IDAM protocols and access control measures for WAF management, informed by strong web security knowledge. Understanding of HTTPS inspection, including Termination and Certificate management, grounded in robust web security practices. Experience in … options, with a focus on security implications and cloud environments. Experience interfacing with SOC during WAF related security incidents. General connectivity/network issue management/service management experience Networking People (UK) is acting as an Employment Business in relation to this vacancy. more »

of our renowed clients. Some of the roles and responsibilities include: Day-to-day support of services providing 2nd line application support via established Service Now resolver groups. Standard support hours are 09:00 - 17:00 Monday - Friday excluding weekends and bank holidays. Familiarisation with the MS Dynamics … DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. Responding to incidents as per clients Incident Management processes. Management of the services using standard service management processes including, but not limited to, incident, problem and change comprising of … Triage Resolving MS Dynamics 365 Configuration defects Raising Service-now tickets for downstream issues as required Raising Microsoft support calls for any MS Dynamics 365 Product Issues. You must have active SC clearance. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

execution of planned objectives To be successful in this role you have: Knowledge of and experience with IT architecture methodologies and processes (eg TOGAF), service management methods and processes (ITIL) and agile (SCRUM, SAFe) Proven track record in road mapping, technical architecture design, solution definition, project management/execution, change/risk management Strong expertise with Splunk (minimum 8 years) Splunk Architect Certification Experience with infrastructure monitoring and event management tools Experience with acting between business & IT service organization, can be persuasive when required. Experience with automated deployment and CI/CD is more »

time contract to be based remotely from home. The suitable experts will be required to assist with a new implementation of the CSM (Customer Service management) and ITSM module into ServiceNow and to integrate the system with other bespoke IT systems at our client. The suitable experts will … need to be experienced in design, build and hands on implementation of both CSM and ITSM in Service now too as well as communication with Global teams. The ideal candidate should be fluent English speakers. We are excited to hear back from you. Modis International Ltd acts as an more »

UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. You'll be responsible, along with the ER Specialist, for delivering … an ER service in all areas across the employee lifecycle, such as disciplinary, grievance, probation, performance, long term sick leave etc. ensuring that ER support and advice is delivered in line with policy, best practice and legislative requirements to mitigate risk and escalation. You will also be responsible for … ensuring they align with current legislation and business needs. - Write, develop and deliver bite-size training and coaching sessions on topics relating to people management and employee relations best practice, employment law, and HR policies to ensure consistent application across the organisation. Qualifications - Significant HR experience and/or more »

+ Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly desirable) Experience in big data instances … into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical more »

framework and ER strategy. Your role will involve providing expert advice and guidance on all people-related matters, ensuring a consistent and effective case management approach. You will handle low to medium complexity ER cases, including disciplinary, grievance, absence, and performance-related issues, ensuring they are managed swiftly and … and legal requirements. * Collaborate with the ER team to review, develop, and update HR policies and procedures. * Deliver training and coaching sessions on people management, employee relations best practices, employment law, and HR policies. * Support senior ER colleagues in their initiatives and proactively manage your development in relevant areas. … ensuring GDPR compliance. * Work with the Payroll and Project Manager to ensure pay-related ER situations are documented and processed correctly. * Use and interpret management information to identify case trends/issues and share insights with the People Department and managers. * Contribute to employee engagement initiatives and provide feedback more »

IT Service Manager - Digital and Technology (Local Authority) Location: BS1 6AL, Hybrid (2 days office-based) Start Date: ASAP Contract Duration: 3+ months Working Hours: Monday - Friday, 08:30am - 05:00pm, 37 hours per week Pay Rate: £500 - £550 per day (PAYE) About the Role: We are seeking an … experienced IT Service Manager to join a Local Authority based in Bristol. Reporting to the Head of Digital, Data and Operations, you will ensure that the digital and technology services meet business needs and agreed service levels. As the client-side lead for the Authority's main ICT … contract and other digital and technology service providers, you will ensure that all staff have the right technology and services to perform their roles effectively. Key Responsibilities: Oversee and manage digital and technology services to meet business requirements. Serve as the client-side lead for the Authority's main more »

Job summary Are you self-driven, have excellent organisational, management and communication skills and are interested in a role that can make a real difference? Then this could be the perfect opportunity for you! The Senior Service Delivery Manager (SSDM) is responsible for the successful day to day … management of allocated services and will support the Head of H&CS. The holder of this post will provide direction and leadership to the H&CS management team, understanding the strategic view of the service and working closely with other teams and departments such as Customer Operations … and the schemes within H&CS are effectively delivered. The post holder will be proactive and is required to drive continuous improvements in the service, embedding themselves fully in the transformation work for H&CS, utilising specialist knowledge and data analytics to drive the schemes forward, considering political and more »

DBS check will need to be carried out due to the nature of this business. Hands on experience with Jira, Confluence and Sharepoint RAID Management Ownership Ability to Forecast and Budget, working closely with Finance Business Partner Ability to run Board and Steerco Meetings in the Programme Manager's … absence Considerable Agile/Prince2 Project Delivery Experience Extensive Governance and Control Experience Advanced End-to-End Planning and interdependency management Strong Financial and Budget Management including Business Case development Global Cross Functional Milestone Delivery and Reporting IT Service Management understanding Vendor Management Establish and … run change management process In charge of on-boarding and off-loading resources for the programme Develop and manage resource profiles Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you more »

Exchange, Skype, WSUS, PKI, and MS Office elements. Produce and review low-level design artefacts. Support system testing activities. Resolve issues in collaboration with Service Management. Essential Skills and Experience: Proficient in the installation, configuration, maintenance, administration, and support of Windows Server OS (Windows Server 2012R2 and 2019) in … complex Active Directory and MS Exchange environments, preferably secure. Skilled in MS Windows client configuration and support (Windows 10/11). Familiarity with service management tooling and ITIL. Must hold a valid Security Clearance (SC). Proficient in MS Office Suite. Desirable Skills and Experience: Experience in … supporting live services, incident investigations, problem management, change management, and defect management. CentOS/RedHat experience is a plus. Microsoft MCSE Qualification or equivalent Apply now for immediate consideration. more »

technology services. Working collaboratively with business areas and delivery, architecture, software engineering and user-centred design colleagues you will lead the definition of specific service architectures to meet the needs of the organisation and its users. You will design cloud native, service-based solutions in line with government … solutions. can communicate IT architecture through a variety of artefacts, techniques, and tools. have knowledge and experience across architecture, strategy, delivery, software engineering and service management domains. have experience of defining transitional architectures using cloud native design approaches and technologies. use objective evidence, the input of others, and more »

Service Level Analyst (Inside IR35) Contract Term: 6 Months (Potential to extend) Contracting Authority: The Foreign, Commonwealth & Development Office Location: Hybrid - Milton Keynes, London or Glasgow The Service Level Analyst is a role within the IT Service Management department of Information and Digital Directorate (IDD), reporting … into the Senior Service Level Manager. They will support the Service Level Management process, policy and governance procedures. The Service Level Analyst supports the overall quality of the process and develops reporting management information for all metrics against IT Service Management services including … Operating Level Agreements (OLAs). As a Service Level Analyst your main responsibilities will be: ServiceNow Service Level Management reporting (Demonstrable ServiceNow Service Level Management reporting skills is a necessity). Providing updates and notifications to the Senior Service Level Manager where SLAs are more »

Category Manager 3 month Rolling Contract Inside IR35 Solihull based - Hybrid Key Skills required: Previous experience working in a sourcing, buying, commercial or contract management role, preferably in the IT category. Understanding of IT contracts - SAAS/IAAS/Cloud Hosting/Azure or AWS. This position requires expertise … in contract management, specifically in dealing with IT contracts, service reviews, and service management. An understanding of SAP, or equivalent ERP system. Legal knowledge of supply contracts, and the ability to negotiate and agree terms & conditions. A collaborative team player with good influencing skills. Sound commercial acumen … products/services. Manage supply risk and implement corrective actions. Contribute to targeted savings and handle contract or supplier-related issues. Develop and maintain service review regimes for suppliers/partners. Support changes to contracts and new contract introductions. Drive performance improvement plans for Partners & Suppliers. Manage escalations, remediation more »

We are looking for a Service Transition Manager for one of our public sector clients. Rate: up to £550 per day Duration: 9 Months Inside IR35 Location: Hybrid, London, mostly remote As a Service Transition Manager you will have: User focus - Understands users and can identify who they … approaches or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Service management framework knowledge - Has an in-depth understanding of Service Management Framework principles and processes and the ability to apply the … technical knowledge in project or programme activities. Service focus - Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problem management - Understands and identifies problems, analysing more »

Line and Wagestream. To lead the effective roll out of people information system projects across the Trust. Work closely with the wider workforce and management teams to ensure the successful implementation and utilisation to achieve maximum benefits from adopted systems. To produce effective communications to system users regarding pay … level or equivalent experience (preferably in a computing/IT or Health related discipline) Currently a PRINCE2 Practitioner or equivalent evidence of experience Desirable Service Management qualification Evidence of continuing professional development Knowledge and Expertise Essential Experience of working to and meeting deadlines Good interpersonal/communication skills … audience Desirable Knowledge of NHS data definitions, reporting requirements, sources and flows of NHS information Excellent planning and organisational skills Supplier liaison skills Stakeholder management Experience Essential Responsibility for managing staff Extensive information systems experience preferably covering systems management and service management. (ESR, Allocate Optima/Healthroster more »

services. They are looking for a Network Engineer with excellent communication skills to develop long-term roadmaps for the organisation. The role Networks Standard Service - Technical Lead is responsible for the overall architecture, high level design and engineering configuration of the Networks Standard Service, working with suppliers and … continually review the technology currency and deployments to assure fit for purpose and performance. This role works from idea (from the business), developing the service high level technical solution through the introduction process, gathering and prioritizing business and customer functional and performance requirements and working closely with Operations, Service Management and Partners to deliver business winning services. They develop the Networks Standard Service technical design by working with the Standard Service Manager, aligned Solution Leads, and the Business to gather functional and performance requirements, determining technical specifications, identifying financial costs to the Networks Standard Service more »

Day - Inside IR35 (PAYE via umbrella) Our leading Services client requries an accomplishedData Scientist & Senior Business Analyst/Problem Managerwith past experience in problem management/proactive problem management. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI, and QlikSense Develop and deploy dashboards and reports Integrate … and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow as a data more »

and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow as a data more »

Role: IT Service Architect Day rate: £650 pd - £700 pd (Inside IR35) Duration: 3 - 6 months Location: Remote working with 1 day per week onsite in Warwickshire We are currently recruiting for an accomplished IT Service Architect on a contract basis for a large scale financial services organisation … technologies to align with enterprise models and capabilities. You will be able to demonstrate significant experience in IT architecture, with knowledge of Application Portfolio Management, IT Operations, Service Management, Security, systems, processes, and best practice whilst having a broad experience across all aspects of IT Infrastructure and … service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to Cloud. TOGAF ITIL more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »