Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
Adecco
s Customer Strategy, aimed at improving customer journeys. Create a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data … to identify satisfaction drivers and root causes of dissatisfaction. Monitor and interpret various customer feedback to inform operational teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team … survey insights. optimise customer feedback survey design for maximum engagement and actionable insights. Knowledge, Experience, and Skills Required: Proven analytical capabilities with a strong background in statistical modelling and stakeholderanalysis, preferably in marketing or sales. Proficient in programming languages such as Python or SQL and experienced with CRM systems and Excel. Familiarity with data visualisation tools like More ❯
disruption to business operations while implementing best practices across the IT organization. Key Responsibilities: * Lead and execute IT change management and process improvement projects. * Apply methodologies including communication planning, stakeholderanalysis, and organizational readiness assessments. * Monitor and manage the implementation of changes to minimize business disruption. * Act as a change agent, promoting and embedding best practices across IT … large-scale projects with limited supervision. Required Skills & Experience: * Proven experience in IT change management and process improvement. * Strong understanding of business processes and IT systems. * Excellent communication and stakeholder engagement skills. * Ability to manage complex projects and lead cross-functional teams. * Experience in coaching and mentoring junior team members. * Analytical mindset with a proactive approach to problem-solving. More ❯
a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops More ❯
a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops More ❯
Gaydon, Warwick, Warwickshire, England, United Kingdom Hybrid / WFH Options
Caresoft Global Ltd
a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops More ❯
CV35 0RR, Gaydon, Warwickshire, United Kingdom Hybrid / WFH Options
Envisage Recruitment Limited
comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure buy-in and manage resistance. • Organizational Readiness: Assess organizational readiness for change and develop actionable plans … Analyst, preferably within a large IT organization. • Demonstrable expertise in change management methodologies (e.g., Prosci ADKAR, Kotter) and process improvement frameworks. • Strong experience in developing and delivering communication plans, stakeholder analyses, and organizational readiness assessments. • Excellent project management skills with a track record of managing complex, large-scale change initiatives. • Ability to act as a change agent, influencing and More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
ENVISAGE RECRUITMENT LIMITED
comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure buy-in and manage resistance. • Organizational Readiness: Assess organizational readiness for change and develop actionable plans … Analyst, preferably within a large IT organization. • Demonstrable expertise in change management methodologies (e.g., Prosci ADKAR, Kotter) and process improvement frameworks. • Strong experience in developing and delivering communication plans, stakeholder analyses, and organizational readiness assessments. • Excellent project management skills with a track record of managing complex, large-scale change initiatives. • Ability to act as a change agent, influencing and More ❯
Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business operations. • Apply proven methodologies to assess organisational readiness and conduct stakeholder analyses to drive successful change. • Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives. • Act as a change agent, championing best practices across … environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies. • Strong project management skills with the ability to manage complex projects independently. • Excellent communication and stakeholder engagement abilities. • A proactive approach to identifying and implementing best practices across IT processes. This role is pivotal in driving the company's goals of innovation and operational excellence. More ❯
Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business operations. • Apply proven methodologies to assess organisational readiness and conduct stakeholder analyses to drive successful change. • Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives. • Act as a change agent, championing best practices across … environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies. • Strong project management skills with the ability to manage complex projects independently. • Excellent communication and stakeholder engagement abilities. • A proactive approach to identifying and implementing best practices across IT processes. This role is pivotal in driving the company's goals of innovation and operational excellence. More ❯
Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business operations.• Apply proven methodologies to assess organisational readiness and conduct stakeholder analyses to drive successful change.• Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives.• Act as a change agent, championing best practices across … environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies.• Strong project management skills with the ability to manage complex projects independently.• Excellent communication and stakeholder engagement abilities.• A proactive approach to identifying and implementing best practices across IT processes. This role is pivotal in driving the company's goals of innovation and operational excellence. More ❯