Service Delivery Manager
- Hiring Organisation
- Sanderson Recruitment
- Location
- West Malling, Kent, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £682 per day
engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting … escalation point for service-related issues, incidents and service requests. Ensure SLA performance is monitored, reported and continuously improved. Produce and present service reviews, management information and operational reporting. Build and maintain strong relationships with internal stakeholders and third-party suppliers. Drive service improvement initiatives through analysis of incidents ...