1 to 25 of 28 Contract User Research Jobs

User Researcher Clearance required: DV - Sole UK Interview process: Tech IV Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. IR35 Status: PAYE via Umbrella company only We are heading up a recruitment drive for a global consultancy … that require a User Researcherto join them on a major government project that's based remotely. You will be the lead User Researcher on a classified MOD programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record … delivering insights that shape complex digital services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders ...

forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides … while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey ...

prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets … WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and experience Proven experience preparing ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing … research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods ...

/UX Designer to support a high-impact programme within a major UK public sector organisation. This initiative focuses on improving digital services and user outcomes, likely within the circular economy portfolio. Why this role is exciting Opportunity to design meaningful, user-centred services with real-world environmental … within a collaborative, multidisciplinary team delivering large-scale transformation Key Responsibilities Design and deliver high-quality interaction and UX solutions across digital services Translate user research insights into clear user journeys and interaction patterns Create wireframes, prototypes, and design artefacts to communicate ideas Collaborate with product managers ...

newly acquired mobile application. This is a fantastic opportunity for a creative individual who excels at translating complex concepts into visually appealing and user-friendly designs. Your expertise in both iOS and Android platforms will be crucial as you work collaboratively with our development teams to ensure … only meets but exceeds user expectations. Key Responsibilities: Design intuitive and engaging user interfaces for our mobile application, aligning with our brand identity. Collaborate closely with product managers, developers, and stakeholders to gather requirements and understand user needs. Create wireframes, prototypes, and high-fidelity mockups that effectively ...

looking for an experienced Design Researcher contractor to join our multi disciplinary design team. You will be responsible for leading and delivering research that shapes product and service decisions across the end to end development lifecycle. This role is suited to someone who can hit the ground running, operate … with a high degree of autonomy, and confidently influence stakeholders through high quality research and insight. What you'll be doing Work closely with designers, product managers and engineers to identify and prioritise customer problems and define the right research questions Plan, manage and deliver research activities ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. The Senior UX Researcher will lead the delivery of user testing across our digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding … guide day to day activities. What You Will Do: Lead and coordinate UX testing across vehicles, simulators and digital prototypes. Conduct hands on research including study design, moderation and analysis. Mentor junior researchers and support their development. Use Maze and other industry standard research and survey tools ...

POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position … guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools ...

successful candidate will work as part of cross-functional Scrum teams, helping to define product direction, manage priorities, and ensure that solutions meet user needs and organisational objectives. Key Responsibilities Own and manage the product backlog, ensuring it is prioritised effectively to deliver maximum value. Work closely with Scrum … vision, goals, and roadmap aligned with organisational priorities. Collaborate with stakeholders across business, technology, and operational teams to gather requirements and shape solutions. Ensure user needs are central to product development, working with user research and service design where appropriate. Translate complex requirements into clear product features ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user-centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will … help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design specifications to communicate ideas clearly Collaborating with user researchers to incorporate insights into design decisions Working closely with developers to ensure ...

skilled Design Researcher (Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end-to-end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You'll Be Doing Partnering with designers, product managers and engineers … identify customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle - from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative ...

Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that … effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

Interaction Designer you will: Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication material. Partner with … colleagues to ensure a consistent user experience across services, including designing reusable elements of a digital service. Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example User Researchers and Business Analysts. Deliver high quality digital service designs that meet ...

experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused … standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. ...

working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around 400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing … user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems ...

occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with researchers, content designers, developers … policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes, prototypes and service flows Use the GOV.UK Design System and contribute ...

digitising up to 8 print & post forms into seamless online journeys. You'll collaborate with a larger digital forms delivery team to create user-friendly digital experiences , applying GDS design standards and patterns while exercising judgement and flexibility to iterate quickly and ensure designs meet user needs. This … directly influence the usability and efficiency of services. Key Responsibilities: Develop, refine, and implement digital forms using gov.uk Prototype Kit , HTML, and evidence-based user insights, ensuring the interfaces are intuitive, accessible, and visually consistent. Collaborate closely with user researchers, content designers, service designers, developers, policy, and legal ...