1 to 25 of 42 Contract User-Centered Design (UCD) Jobs

Visual designer Flexible location - hybrid 6 month contract Inside ir35 Core Skills & Expertise Advanced visual and UX design skills across platforms. Strong systems thinking and meticulous attention to detail. Excellence in interaction design, visual design, and accessibility. Proficiency in tools: Figma Skilled in prototyping, sketching, and concept development. … Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer's needs in mind. … needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share knowledge and continuously improve design methods. Support user research activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive More ❯

-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy intent, user needs, and organisational objectives. Rate - £600.00 per day inside ir35 Location - Remote working with occasional travel on client site Duration … Months Clearance - SC Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery … product, system design, and other user-centred design disciplines Engage in open and transparent design practices, sharing insights and collaborating with internal teams and wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as-is') services and processes-both digital and offline-based on verified data Develop clear and More ❯

body. They are looking for a Service Designer with extensive experience in the Public Sector, and with Government Digital Services. In this role you will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and users align service design with organisational goals, technical constraints More ❯

central government and defence space. This role requires you to have extensive experience in the Public Sector, and with Government Digital Services. Responsibilities and skillset : * Lead the service design of end-to-end services that meet user needs and deliver policy intent * Lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys * Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies * Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design * Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) * Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' * Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format * Facilitate workshops and co-creation sessions with stakeholders and users * Align service design with organisational goals, technical constraints More ❯

to join a public sector client of theirs. They require someone with extensive experience working in the Public Sector, specifically with Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and users align service design with organisational goals, technical constraints More ❯

Remote Active SC required IS A MUST Job Description: Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability … across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format Facilitate workshops and co-creation sessions with stakeholders and users Align service design with organisational goals, technical constraints More ❯

play a key role in shaping user-centred, accessible, and impactful services that deliver real value to citizens and organisations. What you'll do: Lead the design of end-to-end services that balance user needs with policy intent. Create user-centred, accessible service journeys, ensuring usability across digital and non-digital … touchpoints. Map and analyse complex ecosystems, uncovering pain points, dependencies, and opportunities for improvement. Work closely with multidisciplinary teams including policy, operations, product, delivery, system design, and UCD specialists. Design collaboratively and transparently, sharing knowledge across the team and wider community (while respecting security constraints). Produce evidence-based 'as-is' maps of systems and processes … both online and offline. Develop service blueprints, journey maps, and visual artefacts that clearly communicate design concepts. Facilitate workshops and co-creation sessions with stakeholders and users. Align service design with organisational goals, technical feasibility, and delivery capacity. Champion inclusive and user-centred design practices across the organisation. Contribute to service strategies More ❯

be responsible for designing end-to-end service journeys that are user-centred, inclusive, and compliant with NHS and government digital standards. Key Responsibilities Lead service design activities across the programme, ensuring alignment with public sector policy, clinical workflows, and user needs. Map current and future state service journeys, identifying gaps, inefficiencies, and opportunities … for improvement. Facilitate co-design workshops with patients, clinicians, stakeholders, and delivery teams. Produce service blueprints, journey maps, and design artefacts to support agile development and delivery. Collaborate with user researchers, content designers, interaction designers, and developers to ensure cohesive service experiences. Ensure services meet accessibility, safety, and data protection standards. Advocate for inclusive … design and contribute to design governance and continuous improvement. Required Skills & Experience Proven experience in service design within healthcare or public sector programmes. Strong understanding of user-centred design, systems thinking, and agile delivery. Ability to translate complex clinical and operational requirements into intuitive service experiences. Experience producing service blueprints More ❯

our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct … user research, usability testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and … share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices and support knowledge-sharing initiatives. What We re Looking For Proven/strong overall experience in UX, interaction design, and usability. Proven ability to create and iterate on user flows More ❯

our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct … user research, usability testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and … share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices and support knowledge-sharing initiatives. What We’re Looking For Proven/strong overall experience in UX, interaction design, and usability. Proven ability to create and iterate on user flows More ❯

our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct … user research, usability testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and … share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices and support knowledge-sharing initiatives. What We're Looking For Proven/strong overall experience in UX, interaction design, and usability. Proven ability to create and iterate on user flows More ❯

on Persona Based Dashboards that will have a close tie into the prototype product. Activities Conduct user research and analyze user behaviour to inform design decisions. Create wireframes, prototypes, and high-fidelity mockups for web and mobile applications. Design user interfaces that are visually appealing, consistent, and aligned with brand … guidelines. Collaborate with cross-functional teams to define user requirements and translate them into design solutions. Conduct usability testing and iterate designs based on feedback and analytics. Maintain and evolve design systems and style guides. Stay up-to-date with industry trends, tools, and best practices in UI/UX design. Candidate Requirements Proven … experience as a UI/UX Designer or similar role. Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar. Strong understanding of user-centered design principles and responsive design. Experience with prototyping tools and usability testing. Excellent communication and collaboration skills. Portfolio showcasing relevant design projects and More ❯

Senior Service Designer to join our innovative product team. You will be instrumental in crafting journey maps and service blueprints that prioritise user experience, leading our design efforts and driving cultural change within the organisation. Your role will require a solid grasp of service design principles and the ability to deliver incremental user value through Minimum Viable Products (MVPs). Key Responsibilities: Utilise Figma and other design tools to create intuitive wireframes, prototypes, and mock-ups that embody user-centred design principles. Collaborate with stakeholders via design thinking workshops to translate complex business requirements into user-friendly solutions. Conduct user research and usability testing, gathering feedback to ensure our designs effectively meet user needs. Articulate and present design concepts, strategies, and project progress to stakeholders at all levels. Stay abreast of the latest trends and best practises in service design, introducing innovative solutions that enhance business growth and user satisfaction. More ❯

a week in Newcastle upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct … contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user research (Discovery, Alpha, Beta, Live). Embed user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of … a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is required. This is a fantastic opportunity to work on impactful projects with a major professional services firm. If you have the required experience and clearance, please apply. Randstad More ❯

Product Owner/Product Manager role Proven experience delivering digital products in the public sector or healthcare setting Strong background in agile methodologies and user-centred design Confident working across organisational boundaries and engaging senior stakeholders Experience managing suppliers, budgets, and reporting in complex programmes Skilled in developing strategies aligned to national policy and user More ❯

centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock-ups that reflect user-centred design principles. Facilitate design thinking workshops and translate complex business requirements into elegant, user-friendly service solutions. Conduct user research, usability testing, and feedback analysis to inform service development. Present service concepts and progress confidently to stakeholders at all levels. Stay current with service design and development … and communication skills, able to engage technical and senior audiences. Self-starter with a growth mindset, able to work independently and within cross-functional teams. Passionate about inclusive design and creating services based on real user needs. Experience navigating large organisations and leveraging internal/external resources effectively. This role will require you to work More ❯

and new ethnographic/demographic data and research Assist with the sourcing and recruitment of users that are representative of one or more Persona groups Using proven experience and UCD-driven methodologies, conduct User Research activities (quantitive and qualitative) with user groups Collaborate with others on the project team to ensure user needs are More ❯

and enhancing services, ensuring they meet user needs and align with business goals. The successful applicant will have a strong understanding of user-centred design principles and methodologies, as well as experience in delivering services that are efficient, effective, and enjoyable for users. Key Responsibilities: - Collaborate with stakeholders to identify user needs … and service requirements. - Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. - Create service blueprints, user journey maps, and prototypes to visualise service delivery processes. - Work closely with cross-functional teams, including developers, product managers, and business analysts, to ensure service designs are feasible and aligned with … business objectives. - Develop and maintain design standards and guidelines to ensure consistency across services. - Facilitate workshops and design sessions to engage stakeholders and gather feedback on service concepts. - Continuously iterate on service designs based on user feedback and performance data. Required Skills and Qualifications: - Proven experience as a Service Designer or in a similar More ❯

and backlog management. Shape solutions with delivery teams, making daily product decisions. Write clear, outcome-focused user stories and acceptance criteria. Champion user-centred design and agile best practices. Report progress and provide updates to stakeholders. Ensure compliance with governance, risk, and regulatory requirements. Deputise for the Lead Product Delivery Manager as required. About More ❯

and backlog management. Shape solutions with delivery teams, making daily product decisions. Write clear, outcome-focused user stories and acceptance criteria. Champion user-centred design and agile best practices. Report progress and provide updates to stakeholders. Ensure compliance with governance, risk, and regulatory requirements. Deputise for the Lead Product Delivery Manager as required. About More ❯

of an agile, multidisciplinary team. Planning and running discoveries in short timeframes, ensuring insights are captured and acted on. Working closely with user-centred design (UCD) colleagues to support research, testing, and iteration. Removing blockers, managing risks, and keeping delivery on track. Supporting the team to balance innovation with delivery discipline. Coordinating workshops, stand-ups, and … as a Delivery Manager, ideally in government or complex public-sector projects. A track record of running discovery and alpha GDS projects in short timeframes. Strong experience working with UCD teams (designers, researchers, content designers). The ability to foster collaboration and transparency across multidisciplinary teams. Experience managing delivery of AI tools or prototypes (beneficial) Why this project? This is … opportunity to be part of an innovative, impactful programme shaping how AI can support people through life events. You’ll be at the heart of developing new patterns, design approaches, and technology foundations that could influence the future of the UK government.If you’re excited by delivering discovery and alpha work at pace and helping teams unlock their More ❯

Job Title: UX Consultant Location: Cardiff Job Type: Contract Experience Level: Mid - Senior Key Responsibilities: Lead and contribute to discovery-phase design activities Conduct user interviews, synthesize insights, and define user needs Translate research findings into wireframes, user flows, and prototypes Collaborate with service designers, developers, and product managers in a squad … based environment Facilitate workshops and design collaboration using tools like Miro and Slack Deliver UI design assets using tools like Figma and Adobe XD Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: Strong hands-on experience with both UX research and UI design … cross-functional teams or squads Ability to plan and conduct user interviews and usability testing Platform-agnostic mindset with a focus on user-centric design More ❯

Looking For Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment. Exceptional writing, editing, and proofreading skills. Strong understanding of user-centered design principles and content accessibility. Comfortable working collaboratively in cross-functional teams . Excellent communication, time management, and organizational skills. A portfolio demonstrating your best … UX/content design work (microcopy, flows, style guides, or case studies). Nice to Have Experience working on Trust & Safety, compliance, or other high-stakes user experiences. Familiarity with design tools (e.g., Figma, Sketch) and content management systems. Knowledge of localization and writing for global audiences. Why Join Us Be part of a … shaping safe, inclusive, and seamless experiences for millions of users. Collaborate with talented professionals across UX, product, and engineering. Opportunity to influence and grow a world-class content design practice. More ❯

skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. SC clearance sponsorship is available, a good opportunity to step into the security-cleared Public Sector world. … Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public More ❯

with cross-functional teams to understand user needs and business goals. Conduct user research and usability testing to gather insights and identify pain points. Design wireframes, prototypes, and high-fidelity mockups that reflect our brand and engage users. Iterate on designs based on feedback and analytics to continuously improve user satisfaction. Stay … Looking For: To thrive in this role, you should have: Proven experience as a UX Designer, preferably in the financial or insurance sectors. A strong portfolio showcasing your design process and successful projects. Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite. Excellent communication skills to effectively present your ideas. An analytical mindset … with a passion for data-driven design decisions. Why Join Us? We believe that great design leads to great experiences! Here's what makes us a fantastic place to work: Collaborative Environment: Work alongside talented professionals who are eager to share knowledge and ideas. Impactful Work: Your designs will directly influence our customers' experience and satisfaction. More ❯