19 of 19 Remote Contract User-Centered Design (UCD) Jobs

Visual designer Flexible location - hybrid 6 month contract Inside ir35 Core Skills & Expertise Advanced visual and UX design skills across platforms. Strong systems thinking and meticulous attention to detail. Excellence in interaction design, visual design, and accessibility. Proficiency in tools: Figma Skilled in prototyping, sketching, and concept development. … Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer's needs in mind. … needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share knowledge and continuously improve design methods. Support user research activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive More ❯

-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy intent, user needs, and organisational objectives. Rate - £600.00 per day inside ir35 Location - Remote working with occasional travel on client site Duration … Months Clearance - SC Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery … product, system design, and other user-centred design disciplines Engage in open and transparent design practices, sharing insights and collaborating with internal teams and wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as-is') services and processes-both digital and offline-based on verified data Develop clear and More ❯

body. They are looking for a Service Designer with extensive experience in the Public Sector, and with Government Digital Services. In this role you will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and users align service design with organisational goals, technical constraints More ❯

central government and defence space. This role requires you to have extensive experience in the Public Sector, and with Government Digital Services. Responsibilities and skillset : * Lead the service design of end-to-end services that meet user needs and deliver policy intent * Lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys * Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies * Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design * Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) * Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' * Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format * Facilitate workshops and co-creation sessions with stakeholders and users * Align service design with organisational goals, technical constraints More ❯

play a key role in shaping user-centred, accessible, and impactful services that deliver real value to citizens and organisations. What you'll do: Lead the design of end-to-end services that balance user needs with policy intent. Create user-centred, accessible service journeys, ensuring usability across digital and non-digital … touchpoints. Map and analyse complex ecosystems, uncovering pain points, dependencies, and opportunities for improvement. Work closely with multidisciplinary teams including policy, operations, product, delivery, system design, and UCD specialists. Design collaboratively and transparently, sharing knowledge across the team and wider community (while respecting security constraints). Produce evidence-based 'as-is' maps of systems and processes … both online and offline. Develop service blueprints, journey maps, and visual artefacts that clearly communicate design concepts. Facilitate workshops and co-creation sessions with stakeholders and users. Align service design with organisational goals, technical feasibility, and delivery capacity. Champion inclusive and user-centred design practices across the organisation. Contribute to service strategies More ❯

be responsible for designing end-to-end service journeys that are user-centred, inclusive, and compliant with NHS and government digital standards. Key Responsibilities Lead service design activities across the programme, ensuring alignment with public sector policy, clinical workflows, and user needs. Map current and future state service journeys, identifying gaps, inefficiencies, and opportunities … for improvement. Facilitate co-design workshops with patients, clinicians, stakeholders, and delivery teams. Produce service blueprints, journey maps, and design artefacts to support agile development and delivery. Collaborate with user researchers, content designers, interaction designers, and developers to ensure cohesive service experiences. Ensure services meet accessibility, safety, and data protection standards. Advocate for inclusive … design and contribute to design governance and continuous improvement. Required Skills & Experience Proven experience in service design within healthcare or public sector programmes. Strong understanding of user-centred design, systems thinking, and agile delivery. Ability to translate complex clinical and operational requirements into intuitive service experiences. Experience producing service blueprints More ❯

our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct … user research, usability testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and … share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices and support knowledge-sharing initiatives. What We're Looking For Proven/strong overall experience in UX, interaction design, and usability. Proven ability to create and iterate on user flows More ❯

Senior Service Designer to join our innovative product team. You will be instrumental in crafting journey maps and service blueprints that prioritise user experience, leading our design efforts and driving cultural change within the organisation. Your role will require a solid grasp of service design principles and the ability to deliver incremental user value through Minimum Viable Products (MVPs). Key Responsibilities: Utilise Figma and other design tools to create intuitive wireframes, prototypes, and mock-ups that embody user-centred design principles. Collaborate with stakeholders via design thinking workshops to translate complex business requirements into user-friendly solutions. Conduct user research and usability testing, gathering feedback to ensure our designs effectively meet user needs. Articulate and present design concepts, strategies, and project progress to stakeholders at all levels. Stay abreast of the latest trends and best practises in service design, introducing innovative solutions that enhance business growth and user satisfaction. More ❯

Product Owner/Product Manager role Proven experience delivering digital products in the public sector or healthcare setting Strong background in agile methodologies and user-centred design Confident working across organisational boundaries and engaging senior stakeholders Experience managing suppliers, budgets, and reporting in complex programmes Skilled in developing strategies aligned to national policy and user More ❯

and backlog management. Shape solutions with delivery teams, making daily product decisions. Write clear, outcome-focused user stories and acceptance criteria. Champion user-centred design and agile best practices. Report progress and provide updates to stakeholders. Ensure compliance with governance, risk, and regulatory requirements. Deputise for the Lead Product Delivery Manager as required. About More ❯

and backlog management. Shape solutions with delivery teams, making daily product decisions. Write clear, outcome-focused user stories and acceptance criteria. Champion user-centred design and agile best practices. Report progress and provide updates to stakeholders. Ensure compliance with governance, risk, and regulatory requirements. Deputise for the Lead Product Delivery Manager as required. About More ❯

of an agile, multidisciplinary team. Planning and running discoveries in short timeframes, ensuring insights are captured and acted on. Working closely with user-centred design (UCD) colleagues to support research, testing, and iteration. Removing blockers, managing risks, and keeping delivery on track. Supporting the team to balance innovation with delivery discipline. Coordinating workshops, stand-ups, and … as a Delivery Manager, ideally in government or complex public-sector projects. A track record of running discovery and alpha GDS projects in short timeframes. Strong experience working with UCD teams (designers, researchers, content designers). The ability to foster collaboration and transparency across multidisciplinary teams. Experience managing delivery of AI tools or prototypes (beneficial) Why this project? This is … opportunity to be part of an innovative, impactful programme shaping how AI can support people through life events. You’ll be at the heart of developing new patterns, design approaches, and technology foundations that could influence the future of the UK government.If you’re excited by delivering discovery and alpha work at pace and helping teams unlock their More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We … re looking for an experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded research experience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We … re looking for an experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded research experience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence More ❯

in shaping, designing and improving data services that support decision-making, public health outcomes and operational efficiency at a national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a Service Designer with significant experience in data-driven projects. Strong … understanding of government service standards, GDS approaches and GOV-UK design principles. Expertise in designing services that span digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level … including mentoring, influencing and guiding design teams. Role and Responsibilities: Lead the design of end-to-end data services, ensuring they meet user needs and align with government digital and data standards. Work with multidisciplinary teams to integrate data services into wider programme objectives. Champion user-centred design principles, ensuring More ❯

into one cohesive experience. The interface will serve as the primary access point for stakeholders to explore data, monitor performance, and make informed decisions. Key Responsibilities Interface Development :Design and build a centralised front-end application that integrates outputs from dashboards, reports, models, and data pipelines into a single, intuitive view. Accessibility Compliance :Ensure the interface meets WCAG … 2.2 standards, promoting inclusive access for all users. Performance Optimisation :Deliver fast load times, responsive design, and smooth user interactions across devices. Cross-Functional Collaboration :Work closely with Data Analysts, Data Scientists, Engineers, Business Analysts, and User Researchers to understand data outputs and user needs. Data Visualisation :Implement dynamic visual components such … Chart.js . API Integration :Collaborate with Data Engineers to ensure seamless integration with back-end APIs and data services, managing data flow and security. User-Centred Design :Participate in user testing and feedback sessions to iterate on design and functionality. Documentation & Scalability :Maintain component libraries and documentation to support consistency and scalability More ❯

do not apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes … depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

and experience working with data-focused multidisciplinary teams . You’ll be responsible for planning and conducting user research across a complex service landscape, feeding into design and development of tools and services that help drive better outcomes through data. Contract Details: Rate: £450/day (Outside IR35) Location: Remote, mainly with occasional London (UK-based … until end of January (with potential extension) Key Requirements: Current SC Clearance (essential) Experience working in central government or wider public sector Strong understanding of GDS service standards and UCD principles Hands-on experience conducting qualitative and quantitative user research Confidence working with data teams – understanding data workflows, pipelines, analytics or visualisation tools is a plus Able to … work within Agile multidisciplinary teams (product, design, data, dev) Comfortable leading user research through discovery and alpha phases If you're a User Researcher with active SC and a solid understanding of how to support data product teams through user insight — we’d like to hear from you. More ❯

Strong collaboration skills, working with designers, researchers, and engineers. The ability to balance big ideas with practical steps, turning strategy into action. Experience in user-centred design and testing (bonus if you’ve worked with public sector or education services). Why this project? This is an opportunity to be part of an innovative, impactful programme … shaping how AI can support people through life events. You’ll be at the heart of developing new patterns, design approaches, and technology foundations that could influence the future of the UK government.If you’re excited by building and testing AI-driven products in real-world settings and enjoy rolling up your sleeves to get things delivered, we More ❯