Digital Workplace Engineer
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- West Midlands, United Kingdom
- Employment Type
- Contract
efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases … maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/ ...