3 of 3 Permanent Onboarding Jobs in Abingdon

integrate Neftex products into their exploration and subsurface workflows. The successful candidate will act as the primary technical contact for assigned customers, providing onboarding support, workflow guidance, training, and ongoing engagement to drive adoption and customer success. The role also serves as an important link between customers, Product Management … Development teams by gathering and communicating user feedback. Customer Onboarding & Adoption Support onboarding activities for new Neftex customers. Develop and execute adoption plans to increase user engagement and utilisation. Help customers integrate Neftex products into their exploration and subsurface workflows. Identify opportunities to improve customer awareness and use of available ...

ensure user guides, help content, and knowledge base assets accurately reflect the most recent product capability and are fully aligned to training pathways, onboarding programmes, and learning outcomes. This role also provides an important advisory function in ensuring that product knowledge is consistent everywhere it is consumed — product documentation, training … onboarding, customer education, and internal readiness. This role is pivotal in translating complex technical solutions into clear user guidance for our growing customer base, providing the link between RM's products and customers. We encourage early applications as the vacancy may close once the position has been filled or final ...

service issues, including developing and implementing service recovery or "get well" plans where required. Work with Integration and Deployment teams to ensure smooth onboarding of new services and controlled service transitions . Produce and present service performance reports and management information to customers. Identify opportunities to improve service performance, productivity … . Strong experience conducting service reviews with customers and suppliers . Experience managing third-party suppliers and underpinning service agreements . Experience leading service onboarding, operational changes or transitions . Strong stakeholder management skills with the ability to challenge constructively and manage expectations . Demonstrated ability to drive service improvement ...