8 of 8 Permanent Customer Service Jobs in Bath

Are you passionate about delivering excellent service and ready to join a growing, ambitious full-fibre broadband company? We're looking for an enthusiastic, proactive, and detail-focused Customer Care Representative to join our team in the heart of Bath. Customer Care Representative Bath, BA2 – Hybrid working Full time, permanent (40 hours per week … in the UK Truespeed is an award-winning broadband provider on a mission to deliver ultrafast, full-fibre connectivity across the South West. We are passionate about providing a service that transforms how people work, live, and connect – putting our customers at the heart of everything we do. With strong values of trust, collaboration, and customer focus, Truespeed … is committed to creating positive experiences while supporting local communities and driving digital growth in the region. The Role We're looking for a Customer Care Representative to join our dedicated team in Bath. This is a fantastic opportunity for someone with a passion for delivering excellent customer service and a drive to go the extra mile. More ❯

client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head … core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We … re Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a More ❯

Join Truespeed as a Technical Advisor and shape the future of broadband while growing your career! We’re looking for a tech-savvy problem-solver to deliver exceptional customer support and drive connectivity across the South West. Technical AdvisorBath, BA2 Full time, permanent (40 hours per week) £28,500 per annum Please Note: Applicants must be authorised to work … Fi issues, and support our installation engineers to keep homes and businesses connected. Key Responsibilities: Providing 2nd line phone and ticket escalation support for both residential customers and the Customer Service team Delivering thorough and robust troubleshooting of broadband, telephone, and Wi-Fi issues Using internal systems to diagnose faults, support repair processes, and manage configuration changes Assisting … Installation Engineers with broadband and phone service activations and fault resolution Supporting the Technical Support Team Lead in training and upskilling the Customer Service team in basic troubleshooting Proactively developing your own technical knowledge through best practice forums, external workshops, and seminars What we offer At Truespeed, we value our people and reward them with a great More ❯

Join Truespeed as a Technical Advisor and shape the future of broadband while growing your career! We're looking for a tech-savvy problem-solver to deliver exceptional customer support and drive connectivity across the South West. Technical Advisor Bath, BA2 Full time, permanent (40 hours per week) £28,500 per annum Please Note: Applicants must be authorised to … Fi issues, and support our installation engineers to keep homes and businesses connected. Key Responsibilities: Providing 2nd line phone and ticket escalation support for both residential customers and the Customer Service team Delivering thorough and robust troubleshooting of broadband, telephone, and Wi-Fi issues Using internal systems to diagnose faults, support repair processes, and manage configuration changes Assisting … Installation Engineers with broadband and phone service activations and fault resolution Supporting the Technical Support Team Lead in training and upskilling the Customer Service team in basic troubleshooting Proactively developing your own technical knowledge through best practice forums, external workshops, and seminars What we offer At Truespeed, we value our people and reward them with a great More ❯

an MSP were different we have strong social and ethical principles and as a result our clients like working with us our focus is on the quality of the service and good solutions we deliver rather than maximising profit. We are a Living Wage employer and a certified B-Corp company with a friendly and growing team. We believe … administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to make a More ❯

Note: Applicants must be authorised to work in the UK What You'll Be Doing As a Network Readiness Engineer, you'll ensure properties are fibre-ready ahead of customer installs — working both underground and overhead to deliver fibre to the premises (FTTP). You'll work to Openreach and Truespeed specifications and play a crucial part in preparing … feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working condition Conduct rod and rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete … all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You'll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height; qualified to operate a MEWP TETRA qualified Basic civils and IT knowledge Excellent teamwork and More ❯

Note: Applicants must be authorised to work in the UK What You’ll Be Doing As a Network Readiness Engineer, you’ll ensure properties are fibre-ready ahead of customer installs — working both underground and overhead to deliver fibre to the premises (FTTP). You’ll work to Openreach and Truespeed specifications and play a crucial part in preparing … feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working condition Conduct rod and rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete … all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You’ll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height; qualified to operate a MEWP TETRA qualified Basic civils and IT knowledge Excellent teamwork and More ❯

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to … resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job. This role would suit a determined problem-solver, who More ❯