Job Description As the D365 CE Product Owner, you will take ownership of the technical product lifecycle across Microsoft Dynamics 365 CE including Sales, CustomerService, Marketing and Field Service. You will play a key role in ensuring that the platform supports multiple cross-functional teams within the business ensuring the impact to our integrated systems is always … considered. Acting as the bridge between local and regional Sales and Service, Product Management and IT, you will have to be able to balance, prioritise and facilitate the CE product roadmap and lifecycle. Key Responsibilities Product Ownership Alignment Serve as the primary Product Owner for D365 CE/Field Service, ensuring solutions meet the requirements of the business … with stakeholders to define and prioritise requirements that support the full product lifecyclefrom design and configuration through to manufacturing and service. Maintain and manage the D365 CE/Field Service product backlog, ensuring transparency, clarity, and alignment with delivery goals. Collaborate with Sales, CustomerService, Marketing and Service to ensure product data is accurate, consistent, and More ❯
Bath, Somerset, South West, United Kingdom Hybrid/Remote Options
Truespeed
Are you passionate about people and providing outstanding customer experiences? Join Truespeed's friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care Representative Bath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customerservice and a people-first approach. The Role As a Customer Care Representative , you'll be the friendly voice and trusted contact for our valued customers. Whether … by phone, chat, social media, or email, you'll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible More ❯
Claverton Down, Bath, Avon, England, United Kingdom
University of Bath
problems that will build your expertise. About the role Working in IT and Audio Visual Support:You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remotely as well as through our ticket … your career within IT and AV and enjoy problem-solving software and hardware issues as well as getting “hands-on” in delivering great support. You will also have:- Great customerservice skills with the ability to communicate with a wide range of people.- Either through study, personal interest or work, you will understand one or multiple operating systems … some experience of basic hardware repairs.- Be self-motivated.- Be able to work alone, in a team or with your peers.- Have excellent interpersonal skills.- Enjoy working in a customer facing fast paced environment and be able to multitask and prioritise effectively. Further information This role is offered on a full time (36.5 hours per week) permanent basis. For More ❯
problems that will build your expertise. About the role Working in IT and Audio Visual Support: You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remotely as well as through our ticket … your career within IT and AV and enjoy problem-solving software and hardware issues as well as getting hands-on in delivering great support. You will also have: - Great customerservice skills with the ability to communicate with a wide range of people. - Either through study, personal interest or work, you will understand one or multiple operating systems … some experience of basic hardware repairs. - Be self-motivated. - Be able to work alone, in a team or with your peers. - Have excellent interpersonal skills. - Enjoy working in a customer facing fast paced environment and be able to multitask and prioritise effectively. Further information This role is offered on a full time (36.5 hours per week) permanent basis. For More ❯