Customer Service Jobs in Bath

Customer Service
Somerset > Bath

The table below provides summary statistics for permanent job vacancies advertised in Bath requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 7 25 26
Rank change year-on-year +18 +1 +4
Permanent jobs citing Customer Service 18 15 17
As % of all permanent jobs advertised in Bath 21.69% 4.72% 5.67%
As % of the Processes & Methodologies category 23.08% 6.00% 6.51%
Number of salaries quoted 14 14 12
10th Percentile £39,900 £23,950 £27,232
25th Percentile £53,750 £25,500 £29,375
Median annual salary (50th Percentile) £57,500 £28,250 £31,000
Median % change year-on-year +103.54% -8.87% -12.06%
75th Percentile £61,250 £36,375 £35,625
90th Percentile £70,000 £47,875 £43,500
Somerset median annual salary £57,500 £29,750 £31,000
% change year-on-year +93.28% -4.03% +5.08%

All Process and Methodology Skills
Bath

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bath.

Permanent vacancies with a requirement for process or methodology skills 78 250 261
As % of all permanent jobs advertised in Bath 93.98% 78.62% 87.00%
Number of salaries quoted 55 213 166
10th Percentile £33,300 £26,700 £30,500
25th Percentile £43,750 £38,250 £39,063
Median annual salary (50th Percentile) £57,500 £50,000 £53,750
Median % change year-on-year +15.00% -6.98% +7.50%
75th Percentile £70,000 £60,000 £63,750
90th Percentile £73,750 £65,000 £71,250
Somerset median annual salary £47,683 £46,000 £50,000
% change year-on-year +3.66% -8.00% -

Customer Service
Job Vacancy Trend in Bath

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bath.

Job vacancy trend for Customer Service in Bath

Customer Service
Salary Trend in Bath

3-month moving average salary quoted in jobs citing Customer Service in Bath.

Salary trend for Customer Service in Bath

Customer Service
Salary Histogram in Bath

Salary distribution for jobs citing Customer Service in Bath over the 6 months to 13 May 2025.

Salary histogram for Customer Service in Bath

Customer Service
Co-occurring Skills and Capabilities in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (72.22%) SharePoint
2 2 (11.11%) Microsoft Exchange
3 1 (5.56%) BizTalk Server
Applications
1 4 (22.22%) Microsoft Office
Business Applications
1 13 (72.22%) Dynamics CRM
Cloud Services
1 13 (72.22%) Dynamics 365
2 12 (66.67%) Power Automate
2 12 (66.67%) Power Platform
3 5 (27.78%) Azure
3 5 (27.78%) Microsoft 365
4 4 (22.22%) Azure DevOps
5 3 (16.67%) Entra ID
6 1 (5.56%) Azure Logic Apps
6 1 (5.56%) Scribe Online
Communications & Networking
1 1 (5.56%) Firewall
1 1 (5.56%) Remote Desktop
1 1 (5.56%) SAN
General
1 12 (66.67%) Retail
2 3 (16.67%) Back Office
2 3 (16.67%) Social Skills
3 1 (5.56%) Analytical Skills
3 1 (5.56%) Finance
Job Titles
1 13 (72.22%) Developer
1 13 (72.22%) Dynamics 365 Developer
2 8 (44.44%) Senior
2 8 (44.44%) Senior Developer
2 8 (44.44%) Senior Dynamics 365 Developer
3 4 (22.22%) CRM Developer
3 4 (22.22%) Dynamics 365 CRM Developer
3 4 (22.22%) Lead
3 4 (22.22%) Lead Developer
3 4 (22.22%) Lead Dynamics 365 Developer
4 3 (16.67%) Desktop Support
4 3 (16.67%) Desktop Support Technician
4 3 (16.67%) Desktop Technician
4 3 (16.67%) Support Technician
5 1 (5.56%) Analyst
5 1 (5.56%) Service Analyst
5 1 (5.56%) Service Desk Analyst
5 1 (5.56%) Technical Analyst
5 1 (5.56%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 4 (22.22%) ADO
Miscellaneous
1 8 (44.44%) Legacy Applications
2 1 (5.56%) Driving Licence
2 1 (5.56%) Replication
Operating Systems
1 5 (27.78%) Windows
2 3 (16.67%) Windows 10
3 1 (5.56%) Android
3 1 (5.56%) Apple iOS
Processes & Methodologies
1 13 (72.22%) CRM
2 5 (27.78%) ITIL
2 5 (27.78%) Unit Testing
3 4 (22.22%) Continuous Improvement
3 4 (22.22%) DevOps
3 4 (22.22%) Ticket Management
4 3 (16.67%) Analytics
4 3 (16.67%) Customer Acquisition
4 3 (16.67%) Customer Experience
4 3 (16.67%) Cybersecurity
4 3 (16.67%) Patch Management
4 3 (16.67%) Software Deployment
5 1 (5.56%) Change Control
5 1 (5.56%) Data Security
5 1 (5.56%) Mobile Device Management
5 1 (5.56%) Remote Monitoring and Management
5 1 (5.56%) SDLC
5 1 (5.56%) Software Testing
5 1 (5.56%) Usability Testing
5 1 (5.56%) Workflow
Programming Languages
1 12 (66.67%) C#
1 12 (66.67%) JavaScript
2 1 (5.56%) PowerShell
Qualifications
1 3 (16.67%) CTC Cleared
1 3 (16.67%) Degree
1 3 (16.67%) SC Cleared
1 3 (16.67%) Security Cleared
2 1 (5.56%) CCA
2 1 (5.56%) Citrix Certification
2 1 (5.56%) MCP
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) QA
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) Hyper-V
1 1 (5.56%) VMware Infrastructure
1 1 (5.56%) XenApp
1 1 (5.56%) XenDesktop
Systems Management
1 1 (5.56%) Backup Exec
1 1 (5.56%) Symantec Endpoint Protection
Vendors
1 18 (100.00%) Microsoft
2 3 (16.67%) Cisco
3 1 (5.56%) Citrix
3 1 (5.56%) Dell
3 1 (5.56%) Fortinet
3 1 (5.56%) N-able
3 1 (5.56%) Symantec
3 1 (5.56%) Veeam
3 1 (5.56%) Veritas
3 1 (5.56%) VMware