7 of 7 Permanent Customer Service Jobs in Bedford

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing … exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

required to work onsite as needed. Preferred candidates will be located near Hanscom AFB (Boston, MA).Primary Responsibilities:Catalog Development: Build, maintain, and optimize Service Catalog items, record producers, and complex order guides using Flow Designer.Core Configuration: Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions … Data Policies.CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks. Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps.Access & Security: Manage user roles, group memberships, and configure Access Control Lists (ACLs) to secure data.Platform ...

establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities … etc.)Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.Maintain the accuracy of the customer listing by reporting any issues.Assist in ensuring that the planned maintenance completion rate is maintained ...

including MS Office and ideally experience of online databases and management information systems Willingness to learn new systems If you have relevant experience, good customer service skills and share our values a great fit. We are looking for people who celebrate differences, and we strive to make ...

problems and working independently in the field? We are looking for a skilled Vehicle CCTV & Telematics Engineer to join our field engineering team, supporting customer fleets across London and Bedford. This is a hands-on position for someone with solid experience installing, maintaining and fault-finding vehicle CCTV, dashcams …/MDVR systems and telematics technology. You will take ownership of service visits and installations, ensuring systems work correctly and customer vehicles are returned to service with minimal downtime. The role You will work across a varied fleet of vans, HGVs, buses and specialist vehicles, delivering ...

requirements to stakeholders, providing actionable insights and recommendations. Partner with training and quality teams to schedule training sessions, meetings, and other activities without impacting service levels. Identify opportunities to enhance workforce management tools, processes, and methodologies. Generate and distribute regular reports on workforce performance, including shrinkage, attrition, and productivity … Bring To be successful in this role, you’ll need: Previous experience in a similar role, ideally within a contact centre or customer services environment. Proficiency in workforce management tools and Excel-based rotas. Professional and flexible approach with a “can do” attitude. Highly self-motivated and performance-oriented ...