Customer Service Jobs in Bedford

Customer Service
Bedfordshire > Bedford

The table below provides summary statistics for permanent job vacancies advertised in Bedford requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 27 May 2025, comparing them to the same period in the previous two years.

6 months to
27 May 2025
Same period 2024 Same period 2023
Rank 12 16 14
Rank change year-on-year +4 -2 -11
Permanent jobs citing Customer Service 6 12 42
As % of all permanent jobs advertised in Bedford 9.84% 8.05% 16.47%
As % of the Processes & Methodologies category 10.53% 11.76% 16.73%
Number of salaries quoted 1 12 8
10th Percentile - £25,000 £24,600
25th Percentile - £25,750 £29,063
Median annual salary (50th Percentile) £37,000 £26,798 £30,000
Median % change year-on-year +38.07% -10.67% +5.26%
75th Percentile - £30,000 £35,313
90th Percentile - £38,820 £41,125
Bedfordshire median annual salary £70,000 £27,692 £30,000
% change year-on-year +152.78% -7.69% +11.81%

All Process and Methodology Skills
Bedford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bedford.

Permanent vacancies with a requirement for process or methodology skills 57 102 251
As % of all permanent jobs advertised in Bedford 93.44% 68.46% 98.43%
Number of salaries quoted 26 82 95
10th Percentile £38,000 £24,538 £36,250
25th Percentile £50,242 £28,019 £45,625
Median annual salary (50th Percentile) £53,000 £35,000 £60,000
Median % change year-on-year +51.43% -41.67% +33.33%
75th Percentile £77,500 £50,000 £67,500
90th Percentile £95,000 £61,250 £68,750
Bedfordshire median annual salary £52,000 £50,000 £57,500
% change year-on-year +4.00% -13.04% +15.00%

Customer Service
Job Vacancy Trend in Bedford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bedford.

Job vacancy trend for Customer Service in Bedford

Customer Service
Salary Trend in Bedford

3-month moving average salary quoted in jobs citing Customer Service in Bedford.

Salary trend for Customer Service in Bedford

Customer Service
Co-occurring Skills and Capabilities in Bedford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (83.33%) Microsoft Office
Cloud Services
1 1 (16.67%) Microsoft 365
Development Applications
1 5 (83.33%) JIRA
General
1 6 (100.00%) Social Skills
Job Titles
1 5 (83.33%) Administrator
1 5 (83.33%) Service Desk Administrator
1 5 (83.33%) Service Desk Assistant
2 1 (16.67%) Analyst
2 1 (16.67%) Senior
2 1 (16.67%) Senior Analyst
2 1 (16.67%) Senior Service Desk Analyst
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 6 (100.00%) ITSM
2 5 (83.33%) ITIL
2 5 (83.33%) Mathematics
2 5 (83.33%) Problem-Solving
2 5 (83.33%) Service Management
2 5 (83.33%) Time Management
3 1 (16.67%) Agile
Qualifications
1 5 (83.33%) A+ Certification
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) ServiceNow
3 1 (16.67%) Cisco
3 1 (16.67%) Citrix
3 1 (16.67%) Dell
3 1 (16.67%) VMware