shape secure digital services. Experience of managing third-party and outsourced security providers to ensure alignment with contractual, regulatory, and technical expectations. Demonstrate ability to conduct supplier assurance, including onboarding assessments, ongoing security reviews, audits, and compliance monitoring. Experience of providing both internal and external security consultancy on a wide range of issues, offering expert advice across strategy, operations, risk More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Osborne Appointments
patterns• Create a complete internal knowledge base for the support team• Build a customer-facing help centre with intuitive navigation and search• Write clear, concise documentation: getting started/onboarding, feature how-tos, troubleshooting & FAQs, API/integration docs• Produce video tutorials and visual guides for complex processes• Establish documentation standards and style guides for future consistency• Train the support More ❯
their business goals. Identify opportunities for growth and expansion within existing client accounts. Work cross-functionally with Customer Service , and Service teams to deliver value-added solutions to clients. Onboarding and Training: Facilitate the onboarding process for new clients, ensuring a smooth transition and alignment with their expectations. Provide training and support to clients on our products/services, ensuring More ❯
