16 of 16 Permanent Customer Service Jobs in Bedfordshire

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing … exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

required to work onsite as needed. Preferred candidates will be located near Hanscom AFB (Boston, MA).Primary Responsibilities:Catalog Development: Build, maintain, and optimize Service Catalog items, record producers, and complex order guides using Flow Designer.Core Configuration: Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions … Data Policies.CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks. Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps.Access & Security: Manage user roles, group memberships, and configure Access Control Lists (ACLs) to secure data.Platform ...

Apply Today. Position overview:The Senior Planning Analyst is responsible for leading data analytics and insights that support the Integrated Business Planning (IBP) process, customer demand forecasting, and Supply Chain and EMEA Leadership Team decision-making at tactical and strategic levels. The role serves as the analytical focal point … between Commercial, Customer Fulfilment, Demand Planning, Operations, and Supply Chain functions, ensuring data-driven decisions are made to optimize service, inventory, forecast accuracy, and business performance.Your key responsibilities include:Leadership Team Analytics & Decision SupportPrepare executive-level reporting and presentations for Supply Chain and Business Leadership Teams.Deliver concise business ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities … etc.)Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.Maintain the accuracy of the customer listing by reporting any issues.Assist in ensuring that the planned maintenance completion rate is maintained ...

senior technical point of escalation within the team whilst managing a small team and helping to ensure the department continues to deliver an excellent service across the business. Our client is one of the UK's leading providers in their industry, the business has won multiple awards in recent … absence management and ensuring adequate site cover. Monitoring the IT helpdesk queue, allocating work appropriately and ensuring tickets are progressed and resolved within agreed service levels. Acting as the senior technical escalation point for complex IT, network and infrastructure issues. Supporting and maintaining network infrastructure, servers and cloud-based ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

including MS Office and ideally experience of online databases and management information systems Willingness to learn new systems If you have relevant experience, good customer service skills and share our values a great fit. We are looking for people who celebrate differences, and we strive to make ...

37.5 per week, Monday Friday The Role Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

management skills. Confidence communicating with different people by telephone, email and video. The resilience to remain consistent when faced with setbacks. Experience in sales, customer service, account management, hospitality or another target-driven environment could be beneficial, but it isn t essential. Why join Octagon? Octagon was founded ...

Leighton Buzzard. This is an exciting opportunity to play a key role in identifying and securing new business opportunities, expanding the company's customer base and driving continued growth within the independent merchant and retail sectors. If you're naturally driven, enjoy opening doors, building relationships and converting prospects … Working primarily from the Leighton Buzzard office, you'll be responsible for generating your own pipeline through proactive prospecting, qualifying opportunities and managing the customer journey from initial contact through to successful onboarding. Working closely with the external sales team, you'll ensure opportunities are developed effectively, with customer ...

problems and working independently in the field? We are looking for a skilled Vehicle CCTV & Telematics Engineer to join our field engineering team, supporting customer fleets across London and Bedford. This is a hands-on position for someone with solid experience installing, maintaining and fault-finding vehicle CCTV, dashcams …/MDVR systems and telematics technology. You will take ownership of service visits and installations, ensuring systems work correctly and customer vehicles are returned to service with minimal downtime. The role You will work across a varied fleet of vans, HGVs, buses and specialist vehicles, delivering ...

requirements to stakeholders, providing actionable insights and recommendations. Partner with training and quality teams to schedule training sessions, meetings, and other activities without impacting service levels. Identify opportunities to enhance workforce management tools, processes, and methodologies. Generate and distribute regular reports on workforce performance, including shrinkage, attrition, and productivity … Bring To be successful in this role, you’ll need: Previous experience in a similar role, ideally within a contact centre or customer services environment. Proficiency in workforce management tools and Excel-based rotas. Professional and flexible approach with a “can do” attitude. Highly self-motivated and performance-oriented ...

Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial … process markets. Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part ...