Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Osborne Appointments
Role: CustomerService Associate Location: Bedford Hours: 9am – 5pm Mon - Fri Salary: Up to £28,000 depending on experience I am currently recruiting for a customerservice associate to join a growing team in Bedford. The position involves serving as the first point of contact for customer inquiries, providing prompt and professional technical and functional … support , diagnosing and resolving customer issues , and maintaining customer-facing help documentation to ensure accuracy and accessibility. What’s in it for you? Hybrid working following probation (3 days in office) What will you be doing in the CustomerService associate role? Maintain high customer satisfaction scores through exceptional support delivery, achieving target response times … for inquiries and support tickets, and ensuring positive customer feedback Contribute to customer retention and revenue growth by supporting upselling initiatives and increasing product adoption rates Achieve operational excellence by meeting service level agreements, maintaining accurate documentation, demonstrating high first-time resolution rates, and continuously improving personal productivity metrics Ensure successful customer implementations and onboarding experiences More ❯
and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive print and scanning service to the customer, to meet agreed SLA s and customer satisfaction Accurately capture and record data in line with client expectations Help solve operational problems quickly and … efficiently to ensure the most efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customerservice are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached … job profile, specific to site requirements to meet the business needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures More ❯
site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customerservice … in technical support or engineering Background in physical security systems such as door entry, access control or CCTV Strong knowledge of Microsoft Windows and IT systems Excellent communication and customerservice skills Confident problem-solver, technically curious and methodical Hold a full UK driving licence Bonus if you have: 5+ years in the security systems sector Experience delivering … technical training BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering Why Apply? Competitive salary 25 days holiday + bank holidays, increasing with service Annual bonus and commission schemes Pension scheme, life assurance, and health perks Modern working environment in Luton Ongoing training and long-term career development Regular social and wellbeing events Ready to make More ❯
site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customerservice … in technical support or engineering Background in physical security systems such as door entry, access control or CCTV Strong knowledge of Microsoft Windows and IT systems Excellent communication and customerservice skills Confident problem-solver, technically curious and methodical Hold a full UK driving licence Bonus if you have: 5+ years in the security systems sector Experience delivering … technical training BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering Why Apply? Competitive salary 25 days holiday + bank holidays, increasing with service Annual bonus and commission schemes Pension scheme, life assurance, and health perks Modern working environment in Luton Ongoing training and long-term career development Regular social and wellbeing events Ready to make More ❯
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in CustomerService Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence CustomerService Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in CustomerService Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence CustomerService Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in CustomerService Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence CustomerService Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
bpha
owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customerservice and maintaining our role as a responsible landlord.? We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
bpha
owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customerservice and maintaining our role as a responsible landlord. We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯
supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customerservice and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our … products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control … Looking For: Experience in technical support or engineering, ideally in the security, access control, or related electronics industry Strong troubleshooting and problem-solving skills Excellent communication skills with a customer-first mindset Ability to explain technical information clearly to non-technical users Knowledge of electronics, networking, or low-voltage systems is highly desirable What’s In It For You More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯