and work with support teams to reduce alerting and deliver continued service improvements and initiatives. • Work with Operational Assurance and update alerting to include ITSM KBA as and when requested. • Work with external Auditing & internal security teams to facilitate Security & ISEA3000 Auditing. • Expectation to join an active on call rota more »
Job Title: Infrastructure Engineer Company: Well Established Software Vendor Location: Home Base with 1 day per week from the office About Us: We are an integrated team of internal system support and managed service engineers who all work towards ensuring more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Connexa Technology Limited
resolution times. Lead quarterly service review meetings with clients to ensure satisfaction and alignment with SLAs. Key Skills and Experience Strong background in ITservicemanagement with significant experience leading a Service Desk or similar support function within the retail or quick-service restaurant industry. Excellent communication skills, with a more »