ITSM Jobs in Bedfordshire

IT Service Management (ITSM)
East of England > Bedfordshire

The following table provides summary statistics for permanent job vacancies advertised in Bedfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 35 77 37
Rank change year-on-year +42 -40 0
Permanent jobs citing ITSM 16 9 32
As % of all permanent jobs advertised in Bedfordshire 3.62% 1.25% 5.40%
As % of the Processes & Methodologies category 4.66% 1.29% 5.70%
Number of salaries quoted 13 1 24
10th Percentile £26,202 - -
25th Percentile £29,000 £33,500 -
Median annual salary (50th Percentile) £32,000 £34,000 £28,500
Median % change year-on-year -5.88% +19.30% +7.55%
75th Percentile £58,750 £34,500 -
90th Percentile £69,250 - -
East of England median annual salary £35,000 £32,000 £35,000
% change year-on-year +9.38% -8.57% -6.67%

All Process and Methodology Skills
Bedfordshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 343 699 561
As % of all permanent jobs advertised in Bedfordshire 77.60% 97.22% 94.60%
Number of salaries quoted 243 318 292
10th Percentile £25,000 £35,764 £25,000
25th Percentile £32,500 £45,295 £31,250
Median annual salary (50th Percentile) £50,000 £57,500 £48,250
Median % change year-on-year -13.04% +19.17% -3.50%
75th Percentile £67,500 £69,688 £61,938
90th Percentile £91,250 £88,750 £68,750
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITSM
Job Vacancy Trend in Bedfordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Bedfordshire.

Job vacancy trend for ITSM in Bedfordshire

ITSM
Salary Trend in Bedfordshire

3-month moving average salary quoted in jobs citing ITSM in Bedfordshire.

Salary trend for ITSM in Bedfordshire

ITSM
Salary Histogram in Bedfordshire

Salary distribution for jobs citing ITSM in Bedfordshire over the 6 months to 29 April 2024.

Salary histogram for ITSM in Bedfordshire

ITSM
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Bedfordshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Luton +15 9 £57,500 - 1
Bedford +27 7 £30,000 -11.76%
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (31.25%) Microsoft Exchange
2 2 (12.50%) Skype for Business
3 1 (6.25%) SharePoint
Applications
1 5 (31.25%) Microsoft Office
Business Applications
1 2 (12.50%) Remedy ITSM
Cloud Services
1 5 (31.25%) Microsoft 365
2 2 (12.50%) Azure
2 2 (12.50%) Entra ID
2 2 (12.50%) Mimecast
2 2 (12.50%) WhatsApp
Communications & Networking
1 2 (12.50%) Skype
1 2 (12.50%) WebEx
2 1 (6.25%) Firewall
General
1 11 (68.75%) Social Skills
2 6 (37.50%) Analytical Skills
3 1 (6.25%) Finance
3 1 (6.25%) Influencing Skills
3 1 (6.25%) Local Government
Job Titles
1 7 (43.75%) Analyst
2 6 (37.50%) IT Support
3 5 (31.25%) IT Analyst
3 5 (31.25%) Support Analyst
4 4 (25.00%) IT Support Analyst
4 4 (25.00%) Lead
5 2 (12.50%) 1st/2nd Line Support
5 2 (12.50%) 1st/2nd Line Support Engineer
5 2 (12.50%) 2nd Line Engineer
5 2 (12.50%) 2nd Line Support
5 2 (12.50%) 2nd Line Support Engineer
5 2 (12.50%) Business Improvement Manager
5 2 (12.50%) Business Manager
5 2 (12.50%) Business Process Improvement Manager
5 2 (12.50%) Business Process Manager
5 2 (12.50%) IT Engineer
5 2 (12.50%) IT Support Engineer
5 2 (12.50%) Process Improvement Manager
5 2 (12.50%) Process Manager
5 2 (12.50%) Support Engineer
Miscellaneous
1 4 (25.00%) Smartphone
Operating Systems
1 7 (43.75%) Windows
2 6 (37.50%) Windows 10
3 2 (12.50%) Android
3 2 (12.50%) Mac OS X
3 2 (12.50%) Windows 7
Processes & Methodologies
1 11 (68.75%) ITIL
2 10 (62.50%) Service Management
3 8 (50.00%) Incident Management
3 8 (50.00%) Problem-Solving
4 5 (31.25%) Process Improvement
4 5 (31.25%) Service Delivery
5 4 (25.00%) Change Management
5 4 (25.00%) Chat Support
5 4 (25.00%) Customer Service
5 4 (25.00%) Stakeholder Management
6 3 (18.75%) Agile
6 3 (18.75%) IT Governance
7 2 (12.50%) Business Process Improvement
7 2 (12.50%) Continuous Improvement
7 2 (12.50%) Strategic Thinking
7 2 (12.50%) User Experience
7 2 (12.50%) Workshop Facilitation
8 1 (6.25%) Security Operations
8 1 (6.25%) Ticket Management
8 1 (6.25%) Web Filtering
Programming Languages
1 2 (12.50%) PowerShell
Qualifications
1 2 (12.50%) Azure Certification
1 2 (12.50%) Degree
1 2 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (18.75%) SLA
2 1 (6.25%) ISO/IEC 27001
2 1 (6.25%) SOC 2
System Software
1 7 (43.75%) Active Directory
Systems Management
1 5 (31.25%) SCCM
2 1 (6.25%) Microsoft Intune
Vendors
1 8 (50.00%) Microsoft
2 7 (43.75%) ServiceNow
3 4 (25.00%) Apple
4 3 (18.75%) Cisco
4 3 (18.75%) VMware
5 2 (12.50%) Remedy
5 2 (12.50%) Salesforce
6 1 (6.25%) Citrix
6 1 (6.25%) Dell