17 of 17 Permanent Customer Experience Jobs in Berkshire

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … channel best practice (especially email/SMS), this is your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You’ll be using your accounting knowledge to help customers resolve queries, while also working closely with … develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email ...

join a market leading business in Reading. The Data Migration Analyst will primarily be involved in working with new and existing clients to migrate customer data across from their existing products into our clients software and supporting the customer during the migration process. The role involves … customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration of critical information alongside great communication skills and be comfortable with customer interactions/client facing meetings. You'll be based in Reading 2 to 3 days ...

referral partners, consultants, and other strategic alliances, ensuring that partners are equipped to position my client effectively and convert joint opportunities into long-term customer relationships. Key Responsibilities Manage and develop a portfolio of channel partners, establishing trusted relationships and agreed joint business plans Identify, recruit, and onboard … successful closure Prepare account plans and revenue forecasts for each partner, monitoring performance against agreed targets and key performance indicators Support partners with customer discovery, solution positioning, demonstrations, proposals, and commercial negotiations Collaborate with Marketing to deliver partner campaigns, events, webinars, and demand-generation initiatives Work closely with ...

technically credible pre-sales expert who can turn complex technology into compelling customer solutions? Join us as our Pre-Sales Technical Consultant and become the go-to specialist for HP and Intel across the UK and Ireland, leading conversations around Intel vPro, AI, security and device management while helping … technology. WHAT YOULL BE UP TO Be the trusted HP and Intel technical expert for UK mid-market commercial sales teams and customers. Lead customer conversations on Intel vPro, AI, endpoint security and device management solutions. Deliver engaging briefings, demonstrations, workshops and enablement sessions for varied audiences. Design tailored ...

Permanent | Hybrid JAM Management is recruiting five talented STEM graduates for an established technology company specialising in enterprise software, cloud communications and customer experience solutions. We're looking for academically strong graduates who enjoy technology, solving problems and understanding how software systems operate. What we're looking ...

hands-on engineering roles with the opportunity to build and evolve business-critical platforms that support our Funeral Services operations, power exceptional colleague and customer experiences, and help establish the technology foundations for our newly created Legal Services division. You'll play a key role in solving complex technical … that moving quickly should not come at the expense of quality, security or long-term sustainability. You bring genuine technical depth You have significant experience designing and delivering complex software systems and are comfortable taking technical ownership within a team or domain. You will bring expertise in full stack ...

starting in July 2027 About the Role As a Sales Intern within our Global Services and Solutions Sales team, you will gain hands-on experience supporting sales activities, analysing data, and working closely with internal teams and external partners. You'll play an important role in ensuring … User sales teams and channel partners receive the right level of support on customer opportunities, while contributing to initiatives that drive business growth and enhance customer experiences. This internship offers exposure to real-world sales operations in a dynamic, collaborative environment, with opportunities to build strong professional relationships ...

just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … business as usual" changes you will be working on will encompass the full range of IT & Digital technologies encompassing: Online & Digital including Mobile Applications Customer Management & Billing Systems Business Intelligence and Big Data Business Support Systems Cloud Infrastructure & SaaS Automation Solutions End user computing/BYOD. Key responsibilities: Embed ...

root cause analysis. Monitor service performance and drive continuous improvement across support operations. Work closely with DevOps and Engineering teams to improve reliability and customer experience. Requirements Experience leading a technical support, operations or DevOps team. Strong experience managing major incidents and high-priority escalations. Hands … troubleshooting and problem-solving skills. Experience supporting cloud-based or SaaS platforms. Good understanding of Linux environments. Exposure to Kubernetes and modern operational tooling is beneficial. Strong communication and stakeholder management skills. ...

root cause analysis. Monitor service performance and drive continuous improvement across support operations. Work closely with DevOps and Engineering teams to improve reliability and customer experience. Requirements Experience leading a technical support, operations or DevOps team. Strong experience managing major incidents and high-priority escalations. Hands … troubleshooting and problem-solving skills. Experience supporting cloud-based or SaaS platforms. Good understanding of Linux environments. Exposure to Kubernetes and modern operational tooling is beneficial. Strong communication and stakeholder management skills. WKCL1_UKTJ ...

Sales Internship in Windsor is calling your name. It's not your average internship – it's a groundbreaking program me that combines hands-on experience with a comprehensive learning curriculum. Gain insights, earn certifications, and collaborate with fellow interns on exciting projects. You wi ll be at the forefront … opportunities to improve processes and make day-to-day support more efficient. Communicate clearly with internal and external users, delivering a professional and helpful customer experience. Learn new technologies and apply that knowledge to support partner and customer needs. Bring curiosity, creativity, teamwork, and a proactive mindset ...

will play a key role in supporting our Print Channel team, ensuring that our partners receive the right level of assistance on all relevant customer opportunities. This role offers an exciting opportunity to collaborate with internal teams and external partners to drive business growth and enhance customer experiences. ...

role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact Job Requirements Develop a deep understanding of customer’s strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp’s differentiated unified platform and solutions. Act as a trusted advisor … customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

Join a Leading Client as a TV/AV Sales Promoter! Job Overview: We are seeking an enthusiastic and customer-focused TV/AV Sales Promoter to represent leading global consumer electronics brand within retail stores. You will engage customers, deliver exciting product demonstrations, and help shoppers find … perfect home entertainment solutions while driving sales and enhancing the overall customer experience. Location: Slough Salary : £12.71/hour Contract Length: 2nd Oct 2027 Start Date: ASAP Key Responsibilities: Engage with customers, understand their needs, and recommend suitable home entertainment products. Deliver compelling demonstrations of TVs, OLED displays, Mini ...