11 of 11 Permanent Customer Experience Jobs in Berkshire

Commercial & Experience Manager Pertemps Reading are currently recruiting for a Commercial & Experience Manager to join their reputable client based in Reading. As a Commercial & Experience Manager you will be responsible for leading the overall performance of the centre, ensuring exceptional customer experience, strong commercial outcomes … quality standards, and financial performance. This role combines senior site leadership with hands on commercial ownership, ensuring agreed budgets and KPIs are exceeded through customer advocacy, community engagement, and high-quality operational delivery Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work ...

Genesys Cloud CX Consultant Paying £50,000-£70,000 (Multiple hires at various levels) Remote based. Leading CCaaS Provider A market-leading Contact Centre as a Service provider is expanding its Professional Services function and is seeking an accomplished Genesys Cloud CX Specialist. This is an exciting opportunity to shape … major enterprise clients while working with one of the most innovative cloud platforms in the industry. Key Responsibilities Lead end-to-end Genesys Cloud CX workstreams within complex enterprise implementations. Facilitate high-quality workshops with operational, technical, and senior stakeholder groups to understand customer journeys and CX objectives. Translate ...

delivering hands-on technical support and helping implement solutions that keep clients running smoothly. The Role You’ll work across a diverse set of customer environments, providing both remote and on-site support. Expect a mix of troubleshooting, project assistance, and day-to-day operational support. Key responsibilities • Deliver … best practices • Build strong relationships with clients and act as a trusted technical contact • Escalate complex issues when required while maintaining ownership of the customer experience About You You’ll thrive in this role if you enjoy variety, autonomy, and working in environments where you can make ...

Centre Experience & Commercial Manager Reading brand new building by the station Permanent | £40,000£50,000 + OTE up to £60,000 Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination … heart of Reading a hub where energy meets excellence, and customer journeys are as polished as the building itself. The Role: As Centre Experience & Commercial Manager , youll own the success of the centre leading from the front to deliver an exceptional customer journey and outstanding financial results. ...

those of higher value, offering guidance, training, and positioning to empower internal sales teams and channel partners. ARE YOU OUR PERFECT PARTNER? Youll have experience in category or product management, ideally in the technology or personal systems/notebook space. Youll have solid understanding of sales and marketing strategies … Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...

senior stakeholders Occupier & Client Engagement Act as a senior point of contact for occupiers on operational and technical matters Support occupier meetings, forums and customer experience initiatives Balance occupier requirements with landlord obligations and operational risk Contribute to client reporting, including monthly, quarterly and ad-hoc reports Sustainability … reviews and training are completed Support onboarding, offboarding and any transition processes, including TUPE where applicable Promote a positive culture aligned to organisational values Experience & Qualifications: Minimum 4 years' experience in a similar technical or facilities management role Strong understanding of commercial building systems and compliance requirements Experience ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

Competitive + Commission Slough/Heathrow Approach, UK (On-site) Permanent full time Were hiring a Customer Renewals Associate to join ourteam in Slough -a role designed for someone at the start of their professional career who wants to learn, grow, and make a real difference from day one. … understand their renewal options and ensuring they continue to feel supported, informed, and confident in choosing IRIS Software Group. No previous renewals or software experience is needed. What matters most is your willingness to learn, your ability to communicate clearly, and your interest in building strong relationships. Why This ...

delivering IT and Telecoms solutions, they specialise in Microsoft 365, Modern Workplace, Cyber Security, Networking, and Cloud services. They pride themselves on a customer-first approach and have ambitious growth plans. Position Overview: As an IT Account Manager , you'll join a team of three, managing and nurturing relationships … office-based role with occasional client visits. Your focus will be on upselling and cross-selling IT solutions within the current customer base, ensuring renewals, and driving revenue growth. No cold calling-just building trust and adding value. What We're Looking For: 2+ years of Account Management experience ...

Networking Mobile and Unified Communications Modern Workspace Solutions Cyber Security Services Managed Services and Outsourcing You'll be the strategic partner who understands customer priorities, aligns internal teams, and ensures the MSP consistently delivers outcomes that matter. Key Responsibilities Develop and grow strategic enterprise accounts, identifying opportunities for upsell … cross-sell, and expanded service adoption. Act as a specialist overlay, collaborating closely with Enterprise Account Directors to shape account strategy and maximise customer value. Own the commercial approach for key opportunities, building compelling value propositions and ensuring deals support long-term partnership success. Coordinate and influence cross-functional ...