Customer Experience Job Trends in Berkshire

Customer Experience (CX)
South East > Berkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Berkshire requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 9 January 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Jan 2026
Same period 2025 Same period 2024
Rank 76 92 78
Rank change year-on-year +16 -14 -2
Permanent jobs citing Customer Experience 55 38 69
As % of all permanent jobs in Berkshire 2.76% 2.28% 3.38%
As % of the Processes & Methodologies category 3.35% 2.47% 3.82%
Number of salaries quoted 42 12 50
10th Percentile £33,500 £36,250 £37,600
25th Percentile £63,750 £37,000 -
Median annual salary (50th Percentile) £75,000 £42,250 £38,000
Median % change year-on-year +77.51% +11.18% -10.59%
75th Percentile - £52,813 -
90th Percentile - £67,250 £58,750
South East median annual salary £40,000 £50,000 £38,000
% change year-on-year -20.00% +31.58% -30.03%

All Process & Methodology Skills
Berkshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Berkshire.

Permanent vacancies with a requirement for process or methodology skills 1,640 1,539 1,808
As % of all permanent jobs advertised in Berkshire 82.37% 92.43% 88.45%
Number of salaries quoted 742 673 1,268
10th Percentile £29,000 £36,375 £31,250
25th Percentile £35,000 £47,500 £39,085
Median annual salary (50th Percentile) £50,000 £65,000 £55,000
Median % change year-on-year -23.08% +18.18% -5.98%
75th Percentile £70,000 £81,250 £71,250
90th Percentile £82,500 £93,750 £87,500
South East median annual salary £50,000 £58,000 £52,550
% change year-on-year -13.79% +10.37% -4.45%

Customer Experience
Job Vacancy Trend in Berkshire

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Berkshire.

Customer Experience job vacancy trend in Berkshire

Customer Experience
Salary Trend in Berkshire

Salary distribution trend for jobs in Berkshire citing Customer Experience.

Salary distribution trend for jobs in Berkshire citing Customer Experience

Customer Experience
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer Experience in Berkshire over the 6 months to 9 January 2026.

Salary histogram for Customer Experience in Berkshire

Customer Experience
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Berkshire region over the 6 months to 9 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +29 25 £75,000 +94.81% 14
Bracknell - 21 £75,000 - 1
Hungerford - 5 £35,000 - 1
Maidenhead - 1 £32,500 -
Customer Experience
South East

Customer Experience
Co-Occurring Skills & Capabilities in Berkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.82%) Anypoint
Applications
1 2 (3.64%) Adobe Creative Suite
1 2 (3.64%) Microsoft Excel
1 2 (3.64%) Microsoft PowerPoint
2 1 (1.82%) Microsoft Office
Cloud Services
1 40 (72.73%) SaaS
2 5 (9.09%) Microsoft 365
3 2 (3.64%) AWS
3 2 (3.64%) Figma
3 2 (3.64%) Serverless
4 1 (1.82%) Asana
4 1 (1.82%) Boomi
4 1 (1.82%) iPaaS
4 1 (1.82%) Workato
General
1 39 (70.91%) Legal
2 12 (21.82%) Law
3 11 (20.00%) Retail
4 9 (16.36%) Finance
4 9 (16.36%) Public Sector
5 7 (12.73%) Social Skills
6 5 (9.09%) Marketing
7 1 (1.82%) Documentation Skills
7 1 (1.82%) Organisational Skills
7 1 (1.82%) Telecoms
Job Titles
1 6 (10.91%) Commercial Lawyer
2 4 (7.27%) Analyst
2 4 (7.27%) IT Analyst
2 4 (7.27%) Service Analyst
2 4 (7.27%) Service Desk Analyst
3 3 (5.45%) Account Manager
3 3 (5.45%) Internal Account Manager
3 3 (5.45%) Senior
4 2 (3.64%) AWS Engineer
4 2 (3.64%) AWS Software Engineer
4 2 (3.64%) Creative Director
4 2 (3.64%) Sales Director
4 2 (3.64%) Senior Software Engineer
4 2 (3.64%) Software Engineer
5 1 (1.82%) Customer Services Manager
5 1 (1.82%) Integration Engineer
5 1 (1.82%) OSS Architect
5 1 (1.82%) Senior Integration Engineer
5 1 (1.82%) Service Manager
5 1 (1.82%) Solutions Architect
Miscellaneous
1 9 (16.36%) Enterprise Cloud
2 2 (3.64%) Tandem
3 1 (1.82%) Cloud Native
3 1 (1.82%) e-Learning
Operating Systems
1 4 (7.27%) Android
1 4 (7.27%) Apple iOS
1 4 (7.27%) Windows
Processes & Methodologies
1 11 (20.00%) AI
1 11 (20.00%) Customer Engagement
2 10 (18.18%) Stakeholder Management
3 9 (16.36%) Contract Negotiation
3 9 (16.36%) Data Privacy
3 9 (16.36%) Software Licensing
4 5 (9.09%) Continuous Improvement
4 5 (9.09%) Customer Service
5 3 (5.45%) Problem-Solving
5 3 (5.45%) Product Marketing
6 2 (3.64%) B2B
6 2 (3.64%) Business Development
6 2 (3.64%) DesignOps
6 2 (3.64%) Infrastructure as Code
6 2 (3.64%) Market Research
6 2 (3.64%) Product Management
6 2 (3.64%) Software Engineering
6 2 (3.64%) Storytelling
6 2 (3.64%) UX Design
6 2 (3.64%) Web Development
Programming Languages
1 2 (3.64%) TypeScript
Quality Assurance & Compliance
1 1 (1.82%) GDPR
1 1 (1.82%) QA
Systems Management
1 1 (1.82%) Netcool
1 1 (1.82%) Netcool/OMNIbus
Vendors
1 3 (5.45%) Microsoft
2 2 (3.64%) Adobe
2 2 (3.64%) IBM
3 1 (1.82%) Blue Prism
3 1 (1.82%) Dell
3 1 (1.82%) Epicor
3 1 (1.82%) HubSpot
3 1 (1.82%) IFS
3 1 (1.82%) Infor
3 1 (1.82%) Informatica
3 1 (1.82%) Jitterbit
3 1 (1.82%) MuleSoft
3 1 (1.82%) Oracle
3 1 (1.82%) Pega
3 1 (1.82%) SAP
3 1 (1.82%) SnapLogic
3 1 (1.82%) Software AG
3 1 (1.82%) Talend
3 1 (1.82%) TIBCO
3 1 (1.82%) Workday