2nd Line Support Analyst
- Hiring Organisation
- Precept Recruit
- Location
- Birmingham, Handsworth, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £34000/annum
reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24 / 7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. … mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell / Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third‑party or SaaS incidents What ...