26 to 50 of 79 Permanent Customer Service Jobs in Birmingham

Service engineer Machine Tools Midlands £40,000 - £50,000 basic (40 contracted hours) + Circa £10,000 bonus + 5% pension + life insurance + private health care +smartphone . My client is a market leading machine tool OEM renowned for their state of the art Japanese engineering technology … sliding head lathes, cnc machinery and turnkey solutions. Predominantly they service industries within the medical, electric vehicle and aerospace industries providing sliding head lathe solutions for the manufacture of complex components. They are seeking multi-skilled junior engineers from a CNC maintenance apprenticeship to join their dynamic and growing … their staff and provide excellent training and internal opportunities for progression to keep you motivated. The Role: You will provide an exceptional level of customer service to a range of blue-chip clients and SMEs. You will provide breakdown cover and work on installation projects. You will complete more »

To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management Work with … colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold more »

Permanent - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. This is a great opportunity to work … consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible more »

Oversee a range of high-level projects for the End User Compute (EUC) environment while also delivering high quality BAU support. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when … procurement and issuing through to tracking and processes. Supporting and enhancing the JML (Joiners Movers and Leavers) process. Ensure the teams address all Incidents, Service Requests and Changes within pre-defined SLA's. Undertaking strategic development of the service through regular system and process reviews. Lead technical projects … guidelines and system documentation. Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on restoring any service downtime. Responsible for the development and performance of team members. Comply with Information Security processes, privacy, and other applicable regulations. Assist in procurement, IT more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with a … good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database more »

detail Knowledge of industrial sector would be advantageous Job responsibilities Achieve sales and margin targets Win & retain profitable new business Retain and grow existing customer sales and margins Ensure regular customer contact to achieve outstanding customer service Work with internal departments and suppliers to maximise sales more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base by … to work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in … is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

working in Counter Terrorism Policing (CTP). Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC). It’s a chance to put your expertise to work and help protect the UK as a Senior Server … or equivalent virtualised environments.* Server and Storage hardware and infrastructure.You’ll also be organised and able to prioritise and achieve results in a busy service operations environment.A full UK driving licence is essential as you’ll be expected to travel to other UK locations from time to time.In return … you can expect a competitive salary, a Civil Service pension, the chance to learn new IT skills, excellent career development, plus a highly rewarding role.*Vetting *This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National more »

Engineer– Birmingham Location – B3 2TA Salary - £34,000-£39,000 Do you have good troubleshooting skills? Are you an analytical problem solver with strong customer service and care skills? Are you looking for a transformative role? TeacherActive are searching for an IT Engineer to join our team in … Birmingham. Responsibilities: - Provide end user support, where required, to all users across the organisation, logging all incidents and service requests accurately and resolving in a timely fashion/within boundaries of SLA/SLO. - Provide technical support to IT team members and act as escalation point for them. - Proactively … understanding. Partner management and interaction. Incident involvement through to resolution. The Benefits: - 23 days annual leave plus bank holidays which increases with length of service - An extra day’s annual leave on your Birthday - A life admin day to be taken when needed - A charity day - Private health care more »

active Must be able to work as part of a team Contract/Supplier Management Skills Confident decision maker CAFM Systems Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems RESPECT: We act with consideration for others’ ideas and share information … collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus more »

implementing business critical, accounting software. You’ll be detail orientated and have an ability to translate automotive processes into software solutions. This is a customer focused position, and regular travel to customer sites will be a part of your day-to-day role. Your responsibilities will include: Implementing … quality implementation process, and continuously reviewing the way we do things to ensure we deliver high quality implementations each time. Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior the 'Go Live' date. … Providing onsite and remote consultancy to our customer as needed. Delivering informative and clear training sessions to ensure they get the maximum value from the system. To continuously develop your system knowledge- including parameters, functionality, and integrations. Becoming an expert on the Accounts module of our DMS. About you more »

maintenance to ensure high performance and reliability. Generate and present data reports to the Facilities Manager. Conduct risk assessments and identify potential threats to service delivery. Drive continuous improvement in productivity and quality within the Facilities team. Collaborate with Security to manage access control. Coordinate with Change, Architecture, Professional … and IST delivery. Strong organizational and prioritization skills. Knowledge of crisis management and command control. Excellent technical report writing skills. Team player with strong customer service skills. Flexible working hours and a full UK driving license. Desirable: SC Security Clearance IOSH qualification General Requirements: Exceptional communication skills. Experience more »

transformation of complex Global enterprises. We are looking for passionate and hardworking individuals that to help drive the sales pipeline for our UK & global customer base. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that … Provide regular updates to the Sales Manager on lead status and sales activities. Support senior sales executives in closing deals and achieving sales targets. Customer Relationship Management: Build and maintain strong relationships with new and existing clients. Provide excellent customer service to ensure client satisfaction and retention. more »

as the primary contact and co-ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any … recovery process. Booking jobs onto, and administering jobs within, our workflow management software. Ensuring that processes and procedures are always followed. Ensuring that agreed service levels are met for our customers/clients. Communicating with various stakeholders (Customers, Clients, Recovery Technicians etc.). - General Admin and housekeeping in working … environment. Other duties as required to support the aims of the business. Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing and able to learn new information. Computer literate and good competency more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and … their colleagues Strong writing and editing skills Experience of running workshops and documenting client requirements Analytical approach, with solid communication and interpersonal skills Good customer engagement and stakeholder management skills Proficient knowledge of Dynamics 365 or alternative CRM solutions Business process, prototyping and problem-solving skills Worked across end more »

annual investor meetings (AIM) planning, and webcasts). Close coordination required with Legal/Compliance/IM/Marketing & Communications teams and third-party service providers. Assist with document production and logistics for client update meetings, fundraising roadshows for existing clients. Background and experience: 1 to 5 years’ relevant … of anti-money laundering (AML/KYC) and control procedures, client onboarding, GDPR requirements, partnership subscription and transfer agreements, data protection. Highly developed interpersonal, customer service and verbal/written communication skills, must be comfortable speaking with investors at all levels. Education and Qualifications: Essential: A bachelor’s more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

Insurance, and Customs Brokerage. · Meet goals planned and proposed by the company. · Develop and maintain constant and assertive communication with the Departments of Operations, Customer Service, and other areas, as well as with offices of the global network of Savino del Bene. · Assist the Finance Department in monitoring … bachelor's or a master's degree. · Demonstrate aptitudes and skills in speaking and written communication in English for the development of Sales and Customer Service. Additional knowledge of any European languages will be considered a plus. · Ability to quickly assimilate know-how and good practices, to work effectively. more »

beneficial but not essential! Experience within Office 365 applications - SharePoint experience essential! Experience providing efficient REMOTE support to users and consistently maintaining high level customer service - a dynamic and flexible approach to your work. Great, friendly, telephone manner, especially with non-technical users! Windows Server, Active Directory - User more »