1 to 3 of 3 Permanent IT Support Jobs in Birmingham with Remote Work Options

can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »

Senior IT Engineer - Birmingham - Hybrid Working We seek an experienced Senior IT Engineer to join our IT team, focusing on internal operations and collaboration systems. This role is essential for maintaining and improving our IT infrastructure, which supports domestic and international offices and remote workers. Our … and Jamf, with a primary user base on Mac systems and a transition from Windows underway. This is an excellent opportunity for a seasoned IT professional to make a meaningful contribution. Key Responsibilities: Manage internal IT, networking, and cloud-hosted services Create and maintain systems architecture documentation Ensure … and backup systems Lead hardware and software upgrades Troubleshoot and resolve system issues strategically Assess new technologies and conduct cost/benefit analyses Oversee IT budgeting and manage the IT Helpdesk System Requirements: Extensive experience in senior IT roles, including network administration and troubleshooting Expertise in managing more »

IT Support Manager Location - Birmingham - Hybrid Salary - £50,000 - £60,000 + Excellent benefits/Bonus Role purpose: The IT Support Manager will lead a team of international IT Support Engineers. The team is responsible for the provision of all aspects of IT Support in their respective office location, as well as home based employees in their respective region. Acts as a liaison between all stakeholders, communicating technical concepts clearly. Oversee a range of high-level projects for the End User Compute (EUC) environment while also delivering high quality BAU support. … Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when required, and take ownership of any escalations. Key Responsibilities: Managing the day-to-day support operations for our international offices more »