IT Support Jobs in Birmingham

IT Support
West Midlands > Birmingham

The median IT Support salary in Birmingham is £31,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 42 90 100
Rank change year-on-year +48 +10 +62
Permanent jobs requiring an IT Support 73 55 37
As % of all permanent jobs advertised in Birmingham 5.10% 1.99% 1.90%
As % of the Job Titles category 5.40% 2.11% 2.04%
Number of salaries quoted 37 48 30
10th Percentile - - £18,850
25th Percentile £19,750 £25,750 £24,625
Median annual salary (50th Percentile) £31,000 £29,000 £28,250
Median % change year-on-year +6.90% +2.65% -0.88%
75th Percentile £38,750 £36,232 £33,188
90th Percentile - £38,000 £34,925
West Midlands median annual salary £30,000 £27,500 £27,500
% change year-on-year +9.09% - -

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,352 2,603 1,815
% of permanent jobs with a recognized job title 94.41% 94.28% 93.27%
Number of salaries quoted 792 2,117 1,385
10th Percentile £32,500 £31,250 £31,250
25th Percentile £42,500 £41,000 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
75th Percentile £68,750 £70,000 £71,250
90th Percentile £83,625 £84,964 £81,650
West Midlands median annual salary £52,387 £50,000 £52,500
% change year-on-year +4.77% -4.76% +5.00%

IT Support
Job Vacancy Trend in Birmingham

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for IT Support in Birmingham

IT Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing IT Support in Birmingham.

Salary trend for IT Support in Birmingham

IT Support
Salary Histogram in Birmingham

Salary distribution for jobs citing IT Support in Birmingham over the 6 months to 12 May 2025.

Salary histogram for IT Support in Birmingham

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 12 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring IT Support in the job title.

1 40 (54.79%) Windows
2 38 (52.05%) Social Skills
3 35 (47.95%) Microsoft
4 33 (45.21%) Microsoft 365
5 32 (43.84%) Azure
5 32 (43.84%) Degree
6 31 (42.47%) Windows 10
6 31 (42.47%) Active Directory
6 31 (42.47%) LAN
6 31 (42.47%) WAN
7 30 (41.10%) VoIP
7 30 (41.10%) Cybersecurity
7 30 (41.10%) CCTV
7 30 (41.10%) Retail
8 29 (39.73%) Problem-Solving
9 14 (19.18%) Server Building
10 7 (9.59%) Analytical Skills
11 5 (6.85%) Enterprise Software
11 5 (6.85%) Line Management
11 5 (6.85%) AWS
11 5 (6.85%) Mathematics
11 5 (6.85%) Presentation Skills
12 3 (4.11%) Linux
13 2 (2.74%) SQL
13 2 (2.74%) Microsoft Office
13 2 (2.74%) ITIL
13 2 (2.74%) TCP/IP
13 2 (2.74%) DNS
13 2 (2.74%) Cisco
13 2 (2.74%) Computer Science

IT Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.37%) CMS
1 1 (1.37%) WordPress
Applications
1 2 (2.74%) Microsoft Office
2 1 (1.37%) Microsoft Excel
Cloud Services
1 33 (45.21%) Microsoft 365
2 32 (43.84%) Azure
3 5 (6.85%) AWS
4 1 (1.37%) Dropbox
4 1 (1.37%) SaaS
Communications & Networking
1 31 (42.47%) LAN
1 31 (42.47%) WAN
2 30 (41.10%) VoIP
3 2 (2.74%) DNS
3 2 (2.74%) TCP/IP
4 1 (1.37%) DHCP
4 1 (1.37%) Firewall
4 1 (1.37%) Internet
4 1 (1.37%) Network Security
4 1 (1.37%) VPN
4 1 (1.37%) WLAN
General
1 38 (52.05%) Social Skills
2 30 (41.10%) Retail
3 7 (9.59%) Analytical Skills
4 5 (6.85%) Presentation Skills
5 1 (1.37%) Finance
5 1 (1.37%) Organisational Skills
Miscellaneous
1 30 (41.10%) CCTV
2 5 (6.85%) Enterprise Software
3 1 (1.37%) Driving Licence
3 1 (1.37%) iPhone
Operating Systems
1 40 (54.79%) Windows
2 31 (42.47%) Windows 10
3 3 (4.11%) Linux
Processes & Methodologies
1 30 (41.10%) Cybersecurity
2 29 (39.73%) Problem-Solving
3 14 (19.18%) Server Building
4 5 (6.85%) Line Management
4 5 (6.85%) Mathematics
5 2 (2.74%) Computer Science
5 2 (2.74%) ITIL
5 2 (2.74%) Mentoring
6 1 (1.37%) Agile
6 1 (1.37%) Asset Management
6 1 (1.37%) Collaborative Culture
6 1 (1.37%) Collaborative Working
6 1 (1.37%) CRM
6 1 (1.37%) DevOps
6 1 (1.37%) IT Asset Management
6 1 (1.37%) ITSM
6 1 (1.37%) Migration
6 1 (1.37%) Network Management
6 1 (1.37%) Performance Tuning
Programming Languages
1 2 (2.74%) SQL
Qualifications
1 32 (43.84%) Degree
2 2 (2.74%) Computer Science Degree
3 1 (1.37%) CCNA
3 1 (1.37%) CCNP
3 1 (1.37%) Cisco Certification
3 1 (1.37%) DBS Check
3 1 (1.37%) LPIC
3 1 (1.37%) MCP
3 1 (1.37%) MCSE
3 1 (1.37%) Microsoft Certification
System Software
1 31 (42.47%) Active Directory
2 1 (1.37%) BitLocker
2 1 (1.37%) VMware Infrastructure
Systems Management
1 1 (1.37%) Microsoft Intune
Vendors
1 35 (47.95%) Microsoft
2 2 (2.74%) Cisco
3 1 (1.37%) Apple
3 1 (1.37%) Meraki
3 1 (1.37%) ServiceNow
3 1 (1.37%) VMware