4 of 4 Permanent Customer Service Jobs in Bolton

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end users. … With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear … diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key responsibilities : Technical Support More ❯

Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct customers, youll handle interactions with professionalism and a dash of TCF … Treating Customers Fairly). Third-Party Wizardry: Managing suppliers? Youve got this! Drive cases to settlement while balancing service, cost, and time. Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud. Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. Youre the claim whisperer. Self-Development: Embrace … Audit: Your phone skills? A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training More ❯

team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯

team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯