1 to 14 of 14 Permanent Customer Service Jobs in Bracknell

We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities … on Audio Visual and Meeting Room functions during client-based training onsite in Bracknell as a priority. You will support client requests as per Service Levels across all the areas of the group. You will be involved with the administration of new and departing users and ensuring that all … represent Technology, and will need to be focused, driven and curious. You Will: Understand and promote the technology framework in the daily role of service operations. Provide solution(s)/work around(s) to Incidents and Problems. Maintain accuracy of Technology data daily through due diligence and process. Attend more »

Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment type: Permanent A market leading communication services provider are looking for an experienced Service Manager to support their UK based customers. This role requires candidates to be on site 3 days a week … in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as an escalation point to ensure customer issues are handled professionally, efficiently … and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the SDLC, cloud platforms and/or been involved with the development of hardware & software. more »

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »

follow-ups simultaneously, with differing timescales and resolutions. Internal Sales & Business Development Activity With guidance establish and implement sales plans to drive growth Maintain Customer Relationship Management database Prepare reports, presentations, forecasts, and figures for internal and external use Support Marketing activities, e.g., organisation of seminars, webinars etc. Undertake … networking skills Comfortable and confident when presenting to customers and colleagues Forward-thinking & proactive attitude to problem solving Team player Personable with an efficient customer service attitude both face to face and via the phone or online Excellent organisational skills and able to self-motivate Excellent verbal and … written communications skills The ability to listen and interpret customer needs Fluent in English, in both verbal and written communication Proficient at Microsoft Excel, Outlook, and PowerPoint UK driving licence (essential) In return, our Client is offering a salary of £30,000 - £35,000 per annum basic plus car more »

The company operates under an established name which has been trading on the High Street selling mobile phones since the 1990's. Approaching a customer base of over half a million with their online business equating to over 70% of their sales. They have an employee base of approximately … people and have contracts with major network operators. All retail franchisees maintain excellent standards of customer service and must consistently hit agreed targets for sales, profit margins and other KPIs. With a growing high street retail presence, they now have a national network of walk-in repair locations … offering to improve performance and services offered across their network. Main Responsibilities Develop processes and procedures to ensure all retail stores offer full repairs service, providing guidance and support where necessary. Use knowledge and experience of mobile repairs, be responsible for developing and maintaining relationships with suppliers and partners. more »

Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML and optimization. MESTEC provides a suite of manufacturing management tools … including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What you will be doing : Support and maintain existing software … and customer solutions – working to maintain target ticket backlog, issue response and resolution and ultimately customer satisfaction Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements more »

in a STEM subject e.g. Computer Science, Mathematics, Physics, Engineering etc from a Russell Group University Keen interest in Technology Good experience of delivering customer service Strong problem solving skills This is a great opportunity to join a growing global company on an exciting Graduate scheme offering great more »

in a STEM subject e.g. Computer Science, Mathematics, Physics, Engineering etc from a Russell Group University Keen interest in Technology Good experience of delivering customer service Strong problem solving skills This is a great opportunity to join a growing global company on an exciting Graduate scheme offering great more »

to safety protocols and guidelines while working on-site. This field-based role requires travel to project sites for installation and maintenance. Provide excellent customer service to clients. Requirements Full Training & Development High school diploma or equivalent. Familiarity with AV and IoT technologies An understanding of Cat5 and more »

to safety protocols and guidelines while working on-site. This field-based role requires travel to project sites for installation and maintenance. Provide excellent customer service to clients. Requirements High school diploma or equivalent; relevant technical certifications are a plus. Proven experience as a Data Cabling Technician or more »

other week. As a Network Engineer, you'll play a pivotal role in my client's Network Team, ensuring seamless operations and delivering exceptional customer service. Your responsibilities will include providing top-tier technical support to both internal and external stakeholders, contributing to the continuous enhancement of my client more »

skills./li li Must be able to cultivate an adaptable positive attitude./li li Will strive to deliver an excellent level of customer service./li li Will be highly motivated and demonstrate an excellent mix of analytical and technical skills./li li Will be able … required./li li All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required./li/ul p strong NEC Software Solutions is an equal opportunities employer, welcoming applications from all more »

Technical Degree. Strong interpersonal/team skills. Must be able to cultivate an adaptable positive attitude. Will strive to deliver an excellent level of customer service. Will be highly motivated and demonstrate an excellent mix of analytical and technical skills. Will be able to demonstrate a clear and concise … evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable more »

problems independently Strong interpersonal/team skills. Must be able to cultivate an adaptable positive attitude. Will strive to deliver an excellent level of customer service. Will be highly motivated and demonstrate an excellent mix of analytical and technical skills You will have a thirst for knowledge and a … evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC is an equal opportunities employer, welcoming applications from all communities. more »