Customer Service Jobs in Bracknell

Customer Service
Berkshire > Bracknell

The table below provides summary statistics for permanent job vacancies advertised in Bracknell requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 12 49 41
Rank change year-on-year +37 -8 -14
Permanent jobs citing Customer Service 20 14 26
As % of all permanent jobs advertised in Bracknell 12.82% 3.04% 7.78%
As % of the Processes & Methodologies category 14.60% 3.52% 8.05%
Number of salaries quoted 16 14 19
10th Percentile £25,125 £26,550 £23,500
25th Percentile £26,156 £29,000 £24,250
Median annual salary (50th Percentile) £31,250 £30,000 £26,000
Median % change year-on-year +4.17% +15.38% -
75th Percentile £48,125 £37,500 -
90th Percentile £50,000 £43,750 £30,080
Berkshire median annual salary £31,250 £31,500 £28,000
% change year-on-year -0.79% +12.50% -0.44%

All Process and Methodology Skills
Bracknell

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bracknell.

Permanent vacancies with a requirement for process or methodology skills 137 398 323
As % of all permanent jobs advertised in Bracknell 87.82% 86.33% 96.71%
Number of salaries quoted 102 384 248
10th Percentile £29,525 £36,250 £29,640
25th Percentile £47,500 £42,500 £42,500
Median annual salary (50th Percentile) £65,000 £60,000 £65,000
Median % change year-on-year +8.33% -7.69% +13.04%
75th Percentile £82,500 £85,000 £91,250
90th Percentile £94,500 £112,500 £97,500
Berkshire median annual salary £60,000 £53,000 £60,000
% change year-on-year +13.21% -11.67% -

Customer Service
Job Vacancy Trend in Bracknell

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bracknell.

Job vacancy trend for Customer Service in Bracknell

Customer Service
Salary Trend in Bracknell

3-month moving average salary quoted in jobs citing Customer Service in Bracknell.

Salary trend for Customer Service in Bracknell

Customer Service
Salary Histogram in Bracknell

Salary distribution for jobs citing Customer Service in Bracknell over the 6 months to 15 May 2025.

Salary histogram for Customer Service in Bracknell

Customer Service
Co-occurring Skills and Capabilities in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Confluence
Applications
1 6 (30.00%) Microsoft Office
2 4 (20.00%) Microsoft Excel
3 1 (5.00%) FrameMaker
3 1 (5.00%) MadCap Flare
Business Applications
1 3 (15.00%) Dynamics CRM
Cloud Services
1 8 (40.00%) Azure
2 4 (20.00%) Microsoft 365
Communications & Networking
1 4 (20.00%) DHCP
1 4 (20.00%) DNS
1 4 (20.00%) Firewall
1 4 (20.00%) LAN
1 4 (20.00%) VLAN
1 4 (20.00%) VoIP
1 4 (20.00%) WAN
2 2 (10.00%) Network Security
3 1 (5.00%) Internet
General
1 17 (85.00%) Social Skills
2 5 (25.00%) Organisational Skills
3 4 (20.00%) Finance
4 2 (10.00%) Advertising
5 1 (5.00%) Multimedia
Job Titles
1 6 (30.00%) Service Desk Manager
1 6 (30.00%) Service Manager
2 4 (20.00%) Administrator
2 4 (20.00%) Coordinator
2 4 (20.00%) Customer Service Administrator
2 4 (20.00%) Infrastructure Engineer
2 4 (20.00%) Infrastructure Security Engineer
2 4 (20.00%) IT Manager
2 4 (20.00%) IT Services Manager
2 4 (20.00%) Security Engineer
2 4 (20.00%) Senior
2 4 (20.00%) Senior IT Manager
2 4 (20.00%) Senior Manager
2 4 (20.00%) Senior Service Manager
3 3 (15.00%) Technical Support
4 2 (10.00%) 2nd Line Engineer
4 2 (10.00%) 2nd Line Support
4 2 (10.00%) 2nd Line Support Engineer
4 2 (10.00%) Support Engineer
5 1 (5.00%) Author
Miscellaneous
1 4 (20.00%) CCTV
1 4 (20.00%) Self-Motivation
2 2 (10.00%) Onboarding
Operating Systems
1 10 (50.00%) Windows
2 4 (20.00%) Mac OS
2 4 (20.00%) Windows Server
3 2 (10.00%) Windows 10
Processes & Methodologies
1 8 (40.00%) Line Management
2 7 (35.00%) Problem-Solving
3 6 (30.00%) Incident Management
4 4 (20.00%) Change Control
4 4 (20.00%) Coaching
4 4 (20.00%) Infrastructure Engineering
4 4 (20.00%) Mentoring
4 4 (20.00%) Preventative Maintenance
4 4 (20.00%) Problem Management
4 4 (20.00%) Service Delivery
4 4 (20.00%) Time Management
5 3 (15.00%) CRM
6 2 (10.00%) Collaborative Working
6 2 (10.00%) Continuous Improvement
6 2 (10.00%) ITIL
6 2 (10.00%) ITSM
6 2 (10.00%) Performance Metrics
6 2 (10.00%) Tech Ops
6 2 (10.00%) User Experience
6 2 (10.00%) Value Proposition
Qualifications
1 2 (10.00%) SC Cleared
1 2 (10.00%) Security Cleared
2 1 (5.00%) CISSP
Quality Assurance & Compliance
1 4 (20.00%) ISO/IEC 27001
1 4 (20.00%) SLA
System Software
1 8 (40.00%) Active Directory
2 6 (30.00%) VMware Infrastructure
3 4 (20.00%) Virtual Machines
Systems Management
1 4 (20.00%) vCenter Server
1 4 (20.00%) WSUS
2 2 (10.00%) SCCM
2 2 (10.00%) SCOM
2 2 (10.00%) SCSM
Vendors
1 6 (30.00%) Cisco
1 6 (30.00%) Microsoft
1 6 (30.00%) VMware
2 2 (10.00%) ServiceNow
3 1 (5.00%) Adobe