2 of 2 Permanent Customer Service Jobs in Braintree

responsibilities will span security monitoring, risk review, incident response and liaison with local and national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor … training to employees and Councillors, plus support regular security testing and reviews - Contribute to Microsoft 365 administration, infrastructure and application updates, network monitoring and service requests with excellent customer service ICT Security Analyst - You: - Hold a Level 5 qualification in Cyber Security or equivalent professional experience - Have ...

help deliver practical cyber security awareness and training for employees and Councillors. Alongside your security responsibilities, you will contribute to the wider ICT service, including Microsoft 365 administration, infrastructure and application updates, network monitoring, user support and service requests. Working within ITIL and change management processes, you will … provide clear advice, accurate records and excellent customer service. To apply, you will have a Level 5 qualification in Cyber Security, or an equivalent level of experience. You will bring experience of managing and supporting security technologies such as firewalls, intrusion detection, anti-virus, authentication, log management and content ...