Permanent Customer Service Jobs in Buckinghamshire

1 to 25 of 36 Permanent Customer Service Jobs in Buckinghamshire

Participant Experience Agent - German Speaking

Newport Pagnell, England, United Kingdom
Hybrid / WFH Options
BI WORLDWIDE
sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »
Posted:

e-Commerce Account Manager

High Wycombe, England, United Kingdom
Avery Dennison
connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »
Posted:

Service Engineer (White Goods / Domestic)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer (South UK)

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Chubb Fire & Security Limited
days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »
Employment Type: Permanent
Posted:

L2/L3 Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

L2 / L3 Technical Specialist

High Wycombe, England, United Kingdom
Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Posted:

Customer Technical Support

High Wycombe, Buckinghamshire, South East, United Kingdom
Vanta Staffing Limited
Vanta Staffing High Wycombe are recruiting for a permanent Customer Technical Support role within the Sales and Service team, for an established company based in High Wycombe. The position would suit a technical person with mechanical skills and customer focused. The job is wide-ranging serving Customers … and supporting the Sales and Service Engineers. Monday - Friday 8am - 5pm with 1 hour for lunch GBP25,000 - GBP26,000 per annum DOE The main responsibilities of the Customer Technical Support role are: · Serving and advising customers on equipment and parts. · Running of the Parts department including stock … control, administration, and management. · Trade Counter Sales and Customer Service support. · Managing the scheduling and dispatch of orders. · Dealing with customer email and phone enquiries and processing sales and purchase orders. · Occasional local van deliveries to support customers and the Sales and Service teams. The key more »
Employment Type: Permanent
Salary: £24,000
Posted:

Service Desk - 2nd Line

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Tate
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »
Employment Type: Permanent
Salary: £26000 - £33000/annum excellent benefits
Posted:

Service Desk Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Acora Limited
is to unleash the potential of people through amazing IT experiences. Role Overview: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The Service Desk Analyst will work within the Service Desk Team providing 1st … requests and solving problems impacting delivery of BAU IT services. You will also identify and suggest improvements to processes and procedures used by the Service Desk to keep our customers happy. Key Responsibilities: - Providing top-quality 1st line support - Taking ownership of incidents, requests and problems - Ensure all modes … of customer contact are responded to Telephone calls and Emails, Self-Log - Providing a first class level of service by meeting or exceeding contractual SLAs, KPIs and Customer Satisfaction - Ensure the highest level of trouble shooting is applied to every customer contact made through the use more »
Employment Type: Permanent
Posted:

Field Service Engineer, Electronics IT Systems

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Lending Servicing Officer

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »
Posted:

National Account Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
TPS
are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »
Employment Type: Permanent
Salary: £20,000
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
Posted:

Inside Sales Support

Milton Keynes, Buckinghamshire, South East, United Kingdom
Frossell Recruitment Ltd
Beverages market. (Please only apply if you have SAP experience) Essential requirements Min of 2 years experience utilising SAP Excellent sales administration skills Excellent Customer Service Skills both face to face and over the phone Good use of MS packages including Word and Excel Strong Work ethic and … a desire to achieve great results Excellent communicator with good relationship-building skills Experience in setting up new customer accounts and pricing Key responsibilities Setting up new customer accounts ensuring complete and accurate master data Maintenance of billing plans for customer contracts on SAP, ensuring financial values … are correct and up to date. Processing samples onto SAP Reviewing contact of customer orders, verifying quotation and order Administering the ordering of third-party products for customer orders, raising purchase orders that are correct and in a timely manner. Liaising with internal and external parties in order more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson
OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »
Employment Type: Permanent
Salary: £35000 - £35001/annum
Posted:

LMS and Training Coordinator

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Calex UK (Learning & Development)
calm under pressure when dealing with conflicting demands and short lead times Previous experience of scheduling resources, or the use of scheduling systems Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering more »
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Workplace & Operations Support Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Atlas Workplace Services
do between 07:00-18:00. Principle Duties and Responsibilities Helpdesk & Scheduling Management Lead and manage the Atlas Helpdesk function to deliver an excellent customer service, ensuring client queries are handled effectively and the quality expectations of the business are met; Motivate, lead and develop the Helpdesk team … and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing positive trends and resolving issues if they arise; Build on and … key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the recruitment of competent staff to ensure the quality of service is not compromised by lack of skill or resource; Manage sickness, absence, disciplinary and grievance issues in line with company policies and procedures supporting more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dynamics 365 Support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting and … problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base … depending on experience, 25 Days holiday rising to 30, 5% Pension, LinkedIn Learning, Life 4x, Long Service and Discretionary awards If you are experienced in supporting Microsoft Dynamics 365 modules and are looking to join a company making big changes to their technology estate, this could be the role more »
Employment Type: Permanent, Work From Home
Salary: £40k-£50k base depending on experience, 25 Days holiday rising to 30,
Posted:

Desktop Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson
Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilise remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Client Services Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
Incentivesmart
Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Services Executive. Youll work … alongside our Client Success Managers (CSMs), providing administrative and operational support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you … based on experience. Location Moulsoe, Milton Keynes, MK16 0FJ Role Type Permanent Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare, Internal reward and recognition programme, training and potential career progression. Core Responsibilities: Work with the CSM team to help our more »
Employment Type: Permanent
Salary: £23,000
Posted:

Internal Sales Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Warwick HR
sales role that will grow with the business and learn from an experienced sales manager to develop their skills. Key Tasks: Create and send customer quotations. Quote follow up for conversion to order. Liaising with supplies and customers enquiries. Log RFQ's into the companys spreadsheet CRM and track … other sales spreadsheet. Update on Sales activity. Training on product portfolio. Answering incoming telephone calls, data entry tasks. Updating customer records. Any other duties which may be asked of you according to demand/resources. Future Tasks: More responsibilities in the Sales team. Assist contract review team with process … written and verbal communication skills. Strong organisational skills and the ability to multi-task. High level of knowledge for Word, Excel, PowerPointand Outlook Excellent Customer Service Experience working within an office environment Experience working in a similar sector is a strong advantage more »
Employment Type: Permanent
Salary: £40,000
Posted:

Retail Support Analyst

High Wycombe, Buckinghamshire, South East, United Kingdom
Mobilus Limited
st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customer service and advice on all in-store technology related issues. In this exciting role, the IT Support Analyst will provide technical support to European more »
Employment Type: Permanent
Posted:

Operational Risk Analyst

Milton Keynes, England, United Kingdom
The Curve Group
are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model. Knowledge and understanding of risk … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »
Posted:

Air Source Heat Pump Installer / Heating Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Project Manager

High Wycombe, Buckinghamshire, South East, United Kingdom
CONNECT RECRUITMENT CONSULTANTS LIMITED
of AV Systems • Experience of IP CCTV Systems • Experience of Fibre Optic Infrastructure • Working knowledge of SimPro software • Excellent verbal and written communication and customer service skills • Strong administration skills • Thorough attention to detail • Excellent leadership skills • Ability to trust their intuition with minimal supervision What you'll more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
Buckinghamshire
10th Percentile
£22,750
25th Percentile
£24,500
Median
£32,500
75th Percentile
£40,000
90th Percentile
£57,500