Customer Service Jobs in Buckinghamshire

Customer Service
South East > Buckinghamshire

The table below provides summary statistics for permanent job vacancies advertised in Buckinghamshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 29 29 36
Rank change year-on-year 0 +7 +6
Permanent jobs citing Customer Service 79 132 88
As % of all permanent jobs advertised in Buckinghamshire 7.73% 6.74% 6.62%
As % of the Processes & Methodologies category 8.07% 7.76% 7.20%
Number of salaries quoted 50 81 66
10th Percentile £25,450 £22,750 £23,625
25th Percentile £27,375 £24,500 £26,250
Median annual salary (50th Percentile) £35,000 £32,500 £30,500
Median % change year-on-year +7.69% +6.56% +7.02%
75th Percentile £59,688 £42,500 £37,500
90th Percentile £73,833 £57,500 £48,750
South East median annual salary £32,000 £30,000 £33,000
% change year-on-year +6.67% -9.09% +1.54%

All Process and Methodology Skills
Buckinghamshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Buckinghamshire.

Permanent vacancies with a requirement for process or methodology skills 979 1,702 1,223
As % of all permanent jobs advertised in Buckinghamshire 95.79% 86.88% 92.02%
Number of salaries quoted 361 1,021 699
10th Percentile £24,750 £28,500 £28,954
25th Percentile £35,000 £37,500 £36,250
Median annual salary (50th Percentile) £50,967 £45,000 £50,000
Median % change year-on-year +13.26% -10.00% -4.76%
75th Percentile £67,000 £58,750 £67,500
90th Percentile £80,000 £75,000 £80,000
South East median annual salary £56,500 £50,000 £55,000
% change year-on-year +13.00% -9.09% -

Customer Service
Job Vacancy Trend in Buckinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Customer Service in Buckinghamshire

Customer Service
Salary Trend in Buckinghamshire

3-month moving average salary quoted in jobs citing Customer Service in Buckinghamshire.

Salary trend for Customer Service in Buckinghamshire

Customer Service
Salary Histogram in Buckinghamshire

Salary distribution for jobs citing Customer Service in Buckinghamshire over the 6 months to 14 May 2025.

Salary histogram for Customer Service in Buckinghamshire

Customer Service
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Buckinghamshire region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Milton Keynes +11 33 £30,000 -7.69% 33
Marlow +14 16 £55,417 +38.54% 1
Bletchley +16 13 £26,750 - 4
Aylesbury +2 3 £50,000 +61.29% 7
Gerrards Cross - 2 £35,000 - 1
Newport Pagnell - 2 - -
Customer Service
South East

Customer Service
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (22.78%) IBM Domino
2 8 (10.13%) SharePoint
3 7 (8.86%) Microsoft Exchange
Applications
1 13 (16.46%) Microsoft Office
2 3 (3.80%) Spreadsheet
3 1 (1.27%) Microsoft Excel
Business Applications
1 12 (15.19%) Dynamics AX
Cloud Services
1 18 (22.78%) Microsoft 365
2 15 (18.99%) Azure
3 12 (15.19%) Dynamics 365
4 5 (6.33%) Azure DevOps
4 5 (6.33%) Power Automate
4 5 (6.33%) Power Platform
4 5 (6.33%) PowerApps
5 3 (3.80%) OneDrive
6 1 (1.27%) AWS
6 1 (1.27%) Azure Sentinel
6 1 (1.27%) Entra ID
Communications & Networking
1 9 (11.39%) Firewall
2 8 (10.13%) VoIP
2 8 (10.13%) WAN
3 6 (7.59%) Cisco IOS
3 6 (7.59%) LAN
4 5 (6.33%) Remote Desktop
5 2 (2.53%) 4G
5 2 (2.53%) 5G
5 2 (2.53%) SD-WAN
6 1 (1.27%) Cisco ASA
6 1 (1.27%) Cisco Firepower
6 1 (1.27%) Cisco Nexus
6 1 (1.27%) Structured Cabling
6 1 (1.27%) VPN
6 1 (1.27%) VSAN
Database & Business Intelligence
1 5 (6.33%) SQL Server
2 2 (2.53%) Metadata
3 1 (1.27%) Amazon RDS
Development Applications
1 6 (7.59%) JIRA
General
1 28 (35.44%) Social Skills
2 23 (29.11%) Finance
3 12 (15.19%) General Ledger
4 11 (13.92%) Inclusion and Diversity
5 10 (12.66%) Local Government
5 10 (12.66%) Telecoms
6 8 (10.13%) Spanish Language
7 7 (8.86%) Social Housing
8 5 (6.33%) Legal
9 4 (5.06%) Retail
10 3 (3.80%) Analytical Skills
11 2 (2.53%) Manufacturing
11 2 (2.53%) Presentation Skills
12 1 (1.27%) Organisational Skills
Job Titles
1 26 (32.91%) Analyst
1 26 (32.91%) Support Analyst
2 12 (15.19%) ERP Analyst
2 12 (15.19%) ERP Support
3 11 (13.92%) Support Engineer
4 10 (12.66%) 1st Line Support
5 9 (11.39%) Lead
5 9 (11.39%) Team Leader
6 8 (10.13%) 1st Line Support Analyst
7 7 (8.86%) IT Support
8 6 (7.59%) Applications Support
8 6 (7.59%) Applications Support Analyst
8 6 (7.59%) Platform Engineer
8 6 (7.59%) Platform Support Engineer
8 6 (7.59%) Software Analyst
8 6 (7.59%) Software Support Analyst
9 5 (6.33%) Developer
9 5 (6.33%) SharePoint Developer
10 4 (5.06%) Service Desk Support
11 3 (3.80%) IT Engineer
Libraries, Frameworks & Software Standards
1 5 (6.33%) .NET
1 5 (6.33%) ASP.NET
1 5 (6.33%) CSS
1 5 (6.33%) HTML
1 5 (6.33%) HTML5
1 5 (6.33%) React
1 5 (6.33%) SPFx
1 5 (6.33%) XML
Miscellaneous
1 7 (8.86%) Housing Association
2 4 (5.06%) Onboarding
3 3 (3.80%) Driving Licence
3 3 (3.80%) Renewable Energy
4 2 (2.53%) Freedom of Information
4 2 (2.53%) Freedom of Information Act
4 2 (2.53%) IoT
5 1 (1.27%) Fibre Optics
5 1 (1.27%) Management Information System
5 1 (1.27%) Self-Motivation
5 1 (1.27%) Smartphone
Operating Systems
1 25 (31.65%) Windows
2 7 (8.86%) Android
2 7 (8.86%) Mac OS
3 5 (6.33%) Windows Server
4 2 (2.53%) Linux
5 1 (1.27%) Apple iOS
5 1 (1.27%) Windows 10
Processes & Methodologies
1 21 (26.58%) Problem-Solving
2 14 (17.72%) Project Management
3 13 (16.46%) ERP
3 13 (16.46%) Time Management
4 11 (13.92%) Continuous Improvement
5 9 (11.39%) Customer Experience
6 8 (10.13%) Artificial Intelligence
6 8 (10.13%) Case Management
6 8 (10.13%) Service Delivery
7 7 (8.86%) Asset Management
7 7 (8.86%) Collaborative Culture
7 7 (8.86%) Data Management
7 7 (8.86%) Decarbonisation
7 7 (8.86%) Decision-Making
7 7 (8.86%) Stakeholder Management
8 6 (7.59%) Platform Engineering
8 6 (7.59%) User Experience
9 5 (6.33%) DevOps
9 5 (6.33%) Line Management
9 5 (6.33%) Network Monitoring
Programming Languages
1 5 (6.33%) C#
1 5 (6.33%) JavaScript
1 5 (6.33%) PowerShell
1 5 (6.33%) TypeScript
2 4 (5.06%) SQL
Qualifications
1 13 (16.46%) Degree
2 8 (10.13%) Microsoft Certification
3 7 (8.86%) MRICS
4 2 (2.53%) A+ Certification
4 2 (2.53%) DV Cleared
4 2 (2.53%) Network+ Certification
4 2 (2.53%) Security Cleared
5 1 (1.27%) CCNP
5 1 (1.27%) CCSE
5 1 (1.27%) CCSM
5 1 (1.27%) Cisco Certification
5 1 (1.27%) CISSP
Quality Assurance & Compliance
1 5 (6.33%) QA
1 5 (6.33%) SLA
2 4 (5.06%) Accessibility
3 1 (1.27%) COSHH
System Software
1 7 (8.86%) Active Directory
2 1 (1.27%) Hyper-V
2 1 (1.27%) VMware ESXi
2 1 (1.27%) VMware Infrastructure
Vendors
1 45 (56.96%) Microsoft
2 17 (21.52%) Cisco
3 7 (8.86%) Palo Alto
4 6 (7.59%) Dell
4 6 (7.59%) NetApp
5 4 (5.06%) VMware
6 3 (3.80%) Veeam
7 2 (2.53%) ConnectWise
8 1 (1.27%) CheckPoint
8 1 (1.27%) Citrix
8 1 (1.27%) Fortinet
8 1 (1.27%) SAP
8 1 (1.27%) ServiceNow