CRM Developer Burton Upon Trent - 1/2 days in office Up to £45,000 A UK-leading hospitality company is seeking a CRM Developer to join the team! THE ROLE This role will join the growing CRM team which sits as a centralised function for the business working across a range of their brands. You will be responsible for … working with other CRM team memebers to understand campaigns plans to create CRM journeys, campaigns, and automations and adding value to campaigns through the use of Braze, working across both email and push channels. YOUR SKILLS AND EXPERIENCE Strong experience in ESPs and CDPs, ideally Braze Procicent in coding, particularly HTML, CSS, SQL, Shopfiy Liquid etc Familiar working with a … mix of CRM channels Strong communication skills BENEFITS Up to £45,000 Opportunity to grow and develop your career HOW TO APPLY Please register your interest by sending your CV to Lauren McAlister via the Apply link on this page. More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability … engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital … beneficial) The Benefits Salary up to £45,000 Hybrid working with 2x per month in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯
action responses positive and negative. Manage Trustpilot and google responses and manage accordingly · Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactive management with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate … with SLA · Maintain strong relationships within the customer · Own all cases and responses, use other teams to input as required · Ensure all customer contact details are updated in the CRM · Onboard new pillars to the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customerMore ❯