9 of 9 Permanent SLA Jobs in Central London

DHCP). Experience dealing with hardware suppliers. Required profile: Required Qualifications: Provide high quality support to users handling requests and issues making sure IT SLA engagements are met. Respond to requirements from the business and manage expectations (incident, request, problem, change). Dealing with the IT needs for new starters More ❯

CD QA - Practical TDD, BDD Experiences in payment domains Proven track record in developing and maintaining mission-critical, high-load production systems with 99.999% SLA Proven experience in supporting rapid and agile product deployments across different environments - dev, test, stress-testing, staging/production. Your attributes Loves challenging the status More ❯

CD QA - Practical TDD, BDD Experiences in payment domains Proven track record in developing and maintaining mission-critical, high-load production systems with 99.999% SLA Proven experience in supporting rapid and agile product deployments across different environments - dev, test, stress-testing, staging/production. Your attributes Loves challenging the status More ❯

will be escalated from our Service Desk so you will be considered one of the points of escalation for unresolved issues that are approaching SLA thresholds. This is not a management role, but we do need someone who is comfortable with mentoring and leading junior members of the ServiceDesk. Key More ❯

All critical works will have Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. More ❯

Coordinating requests for proposals to be approved, taking relevant information, checking the accuracy of this information whilst working within agreed or negotiated terms and SLA's. You will need to understand clients' needs and any issues this may cause, you will then produce well-presented and well-written proposal content More ❯

Work and PO Process: Ensure all client documents are completed and returned in a timely manner. Client Data Management: Maintain accuracy in our VMS SLA Monitoring: Track recruitment SLAs and alert the Customer Experience Lead (CEL) to any potential issues. Opportunity Development: Collaborate with the CEL, Customer Experience Director (CED More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

especially Change Requests) are pre-approved, recorded in writingand included in the appropriate repository. Escalateimmediately to the Cloud Regional Head of Operations if the SLA or anyother Temenos commitment is likely to be jeopardized. Proposerecovery or mitigation strategies within the escalation and ensure that anagreed recovery plan is implemented and … Service management tools and technologies Verystrong analytical and solution building skills including sort term-longterm operational improvement. Knowledgeof Operational 24/7 Management. Knowledgeof SLA based engagements with complex and critical reporting. Strongexperience in Critical Incident Management. Extensiveexperience of working with offshore remote support organizations. Reasonablecommercial and financial skills (the More ❯