13 of 13 DemandTrendPermanent Customer Service Jobs in Cheltenham

we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with … Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and … on teamwork and collaboration Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times Reinforce our company Asset Protection strategies to eliminate shortage Assist in recruiting, interviewing, and onboarding new associates Participate in weekly workload planning meetings Drives More ❯

our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. FibreNest, part of the BUUK Infrastructure Group, are looking for 3x Customer Support Specialist's who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Our FibreNest contact … centre operates between the hours are between 08:00 - 20:00 Monday - Friday, and 09:00 - 17:00 weekends and bank holidays, with our Customer Support Specialists rotating through weekly shift patterns. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries … including account, product, billing, and basic technical diagnostics. Your key responsibilities are Respond to a wide range of customer queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online More ❯

Senior Service Delivery Specialist (Programme Coordinator) Talent Pool Operations - Customer Service Title Senior Service Delivery Specialist (Programme Coordinator) Contract Type QA Ltd Permanent Job Advert This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role, you will act as the first point of contact … and external stakeholders. Maintain excellence in coordination activities, including answering stakeholder queries, onboarding learners, managing commercials, and evaluating training programme feedback. Collate, analyse, and report programme feedback data. Present service delivery reviews to clients. Key Skills/Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and More ❯

Customer Services Administrator (Programme Coordinator) Security Cleared PART TIME This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You'll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer … and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that More ❯

by keeping mobile devices safe, updated, and accounted for. This is a perfect entry point for someone with no previous technical experience, but a genuine interest in IT and customer service, and a willingness to learn on the job. Youll receive full support and training from an experienced team as you build real-world skills in mobile device … management, asset control, and service operations. This role is office based 5 days a week in Cheltenham. What Youll Be Doing Provision, configure and support laptops, tablets, and phones across a secure estate. Sanitise, build, track, and distribute devices daily. Take ownership of incidents, service requests, and hardware refreshes (approx. 2,000 devices per year). Handle administration … youll bring: You dont need technical experience, just the right attitude: A real interest in IT, mobile devices, or technology. Comfortable communicating with various team members and dealing with customer services. Comfortable working in a structured, repetitive role with a solid focus on accuracy. Willingness to follow detailed processes and strict security protocols. Reliable, self-motivated and keen to More ❯

into your future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a … support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior … the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: Industry More ❯

management of their programmes and events. Raise issues that may impact the RAID log. Escalate risks to ensure appropriate action is taken to mitigate them. Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships. Key Skills/Experience Required: Proficiency in Microsoft Office, including Excel (using VLOOKUP, pivot tables highly More ❯

delivery of a new website. Maintenance and upgrade of existing website features. Convert Figma designs into responsive and user-friendly web applications. Collaborate with cross-functional teams, including IT, customer service and management to ensure seamless project execution. Ensure the security and integrity of the web application. Requirements: Strong proficiency in Angular and JavaScript/TypeScript. Proficient in More ❯

recruitment, ideally in technical or consulting roles (open to other sectors) Experience managing accounts with multiple hires Knowledge or interest in Defence, National Security, or Critical National Infrastructure Strong customer service skills and stakeholder management experience Resilient, driven, and thrives on success you love to win and wont give up easily Hard-working, loyal, and enthusiastic professionals Target More ❯

some knowledge/an interest in Defence, National Security or Critical National Infrastructure Experience managing Accounts with multiple placements made on them Hard working, loyal, enthusiastic professionals with fantastic customer service experience Team player with a 'can-do' attitude Target driven and sales focused Some mentoring/training/leadership experience Core working hours are 8.30am 5pm Mon More ❯

with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required education None Preferred education Bachelor's Degree Required More ❯

Job Description Summary In this role, you will serve as the technical focal point for Test Equipment, ensuring prompt resolution of customer queries and driving continuous improvement in product performance. You will lead investigations into field failures, provide technical support, and perform diagnostics, repairs, and maintenance on Test Equipment at customer sites. This position involves extensive travel, both … nationally and internationally, and requires strong technical expertise, problem-solving skills, and a commitment to delivering exceptional customer service. Job Description Roles and Responsibilities: Act as the first point of contact for technical queries related to Test Equipment, ensuring timely resolution and traceability using tracking systems. Lead data-driven investigations into reliability trends and field failures, driving root cause … analysis and corrective actions. Perform diagnostics, repairs, and routine maintenance on Test Equipment at customer sites to ensure optimal performance. Provide technical support, training, and guidance to customers and internal teams, including mentoring less experienced engineers. Collaborate with cross-functional teams to address complex technical challenges and implement lessons learned into product design and processes. Create technical briefings, presentations More ❯

financial field and have experience of all stages of the software development lifecycle. You should have extensive experience of producing specifications for financial systems, preferably in software as a service (SaaS) and/or cloud environment and have the flexibility to apply themselves to other roles and responsibilities when required. The successful applicant will be highly motivated, manage their … and functional specifications that are easily understood by the intended audience Analytical, critical thinking and problem-solving skills Ability to multi-task, manage, and prioritize high priority initiatives Excellent customer services skills including expertise in working with external clients and internal business stakeholders Significant attention to detail Demonstrated ability to demonstrate the solution including features/capabilities and communicate More ❯