CustomerService Specialist Exceptional opportunity to shape the future of savings solutions as a CustomerService Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customerservice , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. CustomerService Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »
fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customerservice role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic … team members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance more »
position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: CustomerService: Utilize exceptional customerservice skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »
Crewe, Cheshire, North West, United Kingdom Hybrid / WFH Options
Assurant
CustomerService Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customerservice? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »
IT infrastructure Engineer required for a growing, value driven, outsourced solutions company based in Wilmslow. They have an excellent reputation for the outstanding service they provide to their customers and the investment they offer to their employees to continually grow and reach their full potential The role will be … responsible for implementing, maintaining and supporting the IT infrastructure to provide excellent customerservice to employees and customers. The systems are primarily cloud based using an IaaS (Infrastructure as a Service) model so a key part of the role will be monitoring and liaising with third parties … ability to work with different levels of staff across the business Ability to manage/prioritise multiple tasks/projects Excellent time management Excellent customerservice Technical knowledge of Azure; Windows computer systems; Windows server operating systems; Microsoft Office; Microsoft Exchange; Active Directory and related protocols (DHCP, DNS more »
Employment Type: Permanent
Salary: £29000 - £31000/annum enhanced holidays and career progres
similar in Maths, English and an ICT related subject. Understanding of CCTV related legislation ie., code of practice, DPA 1998 etc. Desirable Level 2 CustomerService SIA CCTV Licence Driving Licence Skills Essential Communication skills Able to react quickly and calmly in an emergency Able to work effectively … Experience of working within a healthcare environment. Experience Essential Working as part of a team Understanding Health & Safety Awareness of data protection & confidentiality Desirable CustomerService experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are more »
Macclesfield, Cheshire, North West, United Kingdom
Mitchell Maguire
Industry Sector: Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, CustomerService, Based: Stockport and surrounding areas Remuneration: up to £26,000 + 10% bonus Benefits: 25 Days + Birthday & Stats, Pension, PMI, 4x … as Wilmott Dixon Generate sales opportunities and follow through to convert the sale Being the main point of contact for any internal queries regarding customer accounts Calling potential leads provided by the data coordinator, targeting new projects from existing customers Ensuring the CRM system is up to date and … Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, House builders, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, CustomerServicemore »
We are currently recruiting for experienced Customer Support Team Leader for our who is the worlds number one manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support … Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the customer experience. Benefits: Competitive salary. Company sick pay. Free eye tests and flu jabs. Rewards which include discounts at major shops, gym memberships and family days out. Free car … parking and vending machines on site. As a Customer Support Team Leader, your duties will be: Provide excellent customerservice to internal and external stakeholders. Manage communication (inbound/outbound) of the responsible business area/s. Oversee activities conducted by the Customer Support Team. Work more »
IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customerservice, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from our monitoring system … Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to the Technical Director more »
Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance … the customer experience. Benefits " Competitive salary. " Company sick pay. " Free eye tests and flu jabs. " Rewards which include discounts at major shops, gym memberships and family days out. " Free car parking and vending machines on site. As a Customer Support Team Leader, your duties will be: - " Provide excellent more »
research team at Mersey Care NHS Foundation Trust. Mersey Care is at the forefront of clinical trials for mental health, putting our staff and service users at the leading edge of new mental health research. Based within the Medicines Management team, you will join a dynamic, forward-thinking and … create the Mental Health Research for Innovation Centre (M-RIC), aiming to improve mental health treatments (and access to them) for all patients and service users. The pharmacy clinical trials service plays an integral role through the development and delivery of Clinical Trials of Investigational Medicinal Products (CTIMPs … June 2024 Main duties of the job The post holder will be responsible for delivering a comprehensive clinical pharmacy and research and clinical trials service, providing specialist information and advice to all members of the multi-disciplinary team, to maximise patient pharmaceutical care and to improve mental health care more »
processes while establishing a structured team to deliver timely and effective assistance to their clients. You will be a key player in shaping the customer support experience & ensuring high quality customer satisfaction. You will cover the following key areas: Process Design and Implementation: Develop and document comprehensive support … processes and procedures to ensure consistent and efficient handling of customer inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team … What skills will you have? Bachelor's degree in information technology, Computer Science, or a related field. Proven experience in a help desk or customer support role, with demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customerservice best practices. Experience with Atlassian more »
company themselves are a growing niche financial services with a focus on tech inspired solutions for their clients. Their goal is to provide a customer-focused service and continue to grow and develop their services to better serve the community. Essential Skills/Experience: Excellent written and verbal … communication skills Excellent customerservice skills Excellent attention to detail Experience working on multiple projects Desirable Skills/Experience: Complaint handling experience Experience working in the financial services sector Applicants must be based within a commutable distance to Chester. If you are interested in this position, please apply more »
Ellesmere Port, United Kingdom Hybrid / WFH Options
Cheshire and Wirral Partnership NHS Foundation Trust
Job summary Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system. The role is based in Ellesmere Port with some remote working as part of … ensuring that all KPIs are achieved using agreed escalation paths for issues which need further investigation.Experience supporting Microsoft products is essential. Knowledge of Ivanti Service Manager call management system (or equivalent), use of remote management tools, Cisco Jabber and Finesse. About us CWP provides health and care services for … ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customermore »
enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customerservice (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are … experienced IT engineers to join their Support Team, providing support both remotely and at customers premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »
Cheshire, Marston, Cheshire West and Chester, United Kingdom
Tilt Recruitment
as routing or port definition, audio visual and cyber security would be desirable. Not only will you have excellent technical skills but also excellent customerservice and end user experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but … IT, a keen and eager attitude, desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working … required will be varied and so you must be adaptable, they could include Design and rollout of desktop/laptop builds – latest Wintel OS Service Desk requests 1st Line, 2nd Line Technical Support/Desktop support Cisco IOS tasks e.g. VLAN, static routing advantageous Cloud Services (AWS) Firewall management more »
Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customerservice? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »
of Halton Posted Just now Company Odin Recruitment Description Odin Recruitment Group are seeking an experienced Support Desk Co-ordinator for our highly valued customer based in Runcorn. The ideal candidate will have experience as a effective customer focussed, problem solver, You will be able to connect professionally … based Engineering team and provide an effective, remote support from their Runcorn base. This is a very busy and varied role requiring excellent communication, customerservice, organisational skills and calmness under pressure. Ideally, we are looking for around 10 years' experience within a similar role. You will provide … supportrole for a specific team within a designated part of the country and be able to integrate and successfully collaborate issues and between our customer and their customers. You will order specific parts relevant for the job in hand (keeping costs at the forefront to stay within budget) and more »
Title: Senior Technical Engineer Location: Northwich, Cheshire Job Type: Office & Field based Salary: Up to £40,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Senior Technical Engineer. The … reports and discuss findings and recommendations Work on client and company projects (previous project experience essential) Diagnose software & hardware issues Provide exceptional standard of customerservice, efficiently responding to enquiries, maintaining contact and logging results. Work in a collaborative team, giving help to colleagues when required Abide by … weekend work to bump up your salary! You must be a team player, organised, have strong problem solving skills, be willing to travel to customer sites and help junior members of staff. If the above skills match your current profile and you are interested in the position, please apply more »
the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customerservice role Experience with a ticketing system (Desired) Previous 2 nd Line support experience Previous Desk Support experience This is an excellent opportunity more »
We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Medline Europe
the ability to research and analyze data drawn from multiple sources to find problems and make effective decisions Strong business and financial acumen Strong customerservice orientation; ability to develop and maintain effective working relationships with a variety of stakeholders Ability to translate the technical nature of compensation more »
support manufacturing and despatch operations, have managed teams, working in a 25/7 environment and have an understanding of the key drivers in customerservice, manufacturing, transport & warehousing operations and how it is integrated with Warehouse operations. Encirc makes, fills, and distributes glass bottles and jars. We … with great people and a great workplace collaborating on a great future. We are currently enhancing the logistics function to support growth, meet changing customer requirements and support the business through a number of investment projects. As Head of Automated Warehouse Operations you will be a key member of … the Logistics Leadership team, managing the Automated Warehouse operations, setting standards to ensure its optimum operation, delivery of excellent service levels against business priorities and effectively managing inventory. You will be able to build robust internal supplier/customer relationships, collaborating to agree priorities, identifying and implementing improvements more »
become a vital part of the business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers. Duties will include: Providing support to service users Troubleshooting any issues that arise Promoting and upselling the products and services Managing … client relationships Working to SLAs to ensure timely responses If you have previous customerservice experience, are driven, happy to pick up the phone, well organised and proactive then we want to hear from you. The company offer a bonus scheme to enhance your earnings, casual dress, company more »
become a vital part of the business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers. Duties will include: Providing support to service users Troubleshooting any issues that arise Promoting and upselling the products and services Managing … client relationships Working to SLAs to ensure timely responses If you have previous customerservice experience, are driven, happy to pick up the phone, well organised and proactive then we want to hear from you. The company offer a bonus scheme to enhance your earnings, casual dress, company more »