Customer Service Jobs in Cheshire

Customer Service
North West > Cheshire

The table below provides summary statistics for permanent job vacancies advertised in Cheshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 6 24 37
Rank change year-on-year +18 +13 -15
Permanent jobs citing Customer Service 156 116 57
As % of all permanent jobs advertised in Cheshire 19.95% 7.46% 6.29%
As % of the Processes & Methodologies category 23.64% 9.45% 6.67%
Number of salaries quoted 86 97 46
10th Percentile £20,280 £21,673 £21,000
25th Percentile £20,898 £22,750 £25,420
Median annual salary (50th Percentile) £23,504 £25,500 £27,590
Median % change year-on-year -7.83% -7.58% -21.17%
75th Percentile - £36,000 £36,688
90th Percentile £34,878 £62,500 £53,125
North West median annual salary £25,103 £30,438 £31,000
% change year-on-year -17.53% -1.81% -11.43%

All Process and Methodology Skills
Cheshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cheshire.

Permanent vacancies with a requirement for process or methodology skills 660 1,228 854
As % of all permanent jobs advertised in Cheshire 84.40% 78.92% 94.26%
Number of salaries quoted 239 924 453
10th Percentile £20,280 £25,000 £25,420
25th Percentile £23,504 £32,500 £36,250
Median annual salary (50th Percentile) £37,500 £47,500 £50,000
Median % change year-on-year -21.05% -5.00% +5.26%
75th Percentile £57,500 £61,250 £67,500
90th Percentile £77,500 £74,935 £89,750
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Customer Service
Job Vacancy Trend in Cheshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Cheshire.

Job vacancy trend for Customer Service in Cheshire

Customer Service
Salary Trend in Cheshire

3-month moving average salary quoted in jobs citing Customer Service in Cheshire.

Salary trend for Customer Service in Cheshire

Customer Service
Salary Histogram in Cheshire

Salary distribution for jobs citing Customer Service in Cheshire over the 6 months to 17 May 2025.

Salary histogram for Customer Service in Cheshire

Customer Service
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Cheshire region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warrington +13 28 £23,504 +0.02% 18
Northwich +5 26 £23,504 -37.32%
Knutsford +12 22 £23,504 -59.12% 1
Frodsham - 19 £23,504 -
Lymm - 18 £23,504 -
Widnes - 17 £23,504 - 1
Runcorn - 15 £23,504 -
Chester +21 4 £34,000 +11.48% 28
Middlewich +1 1 £23,000 -11.54% 1
Customer Service
North West

Customer Service
Co-occurring Skills and Capabilities in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.92%) SharePoint
2 1 (0.64%) IIS
Applications
1 10 (6.41%) Microsoft Excel
2 4 (2.56%) Microsoft Office
Business Applications
1 3 (1.92%) Remedy ITSM
Cloud Services
1 7 (4.49%) Microsoft 365
2 6 (3.85%) Azure
3 4 (2.56%) Power Platform
4 1 (0.64%) AWS
4 1 (0.64%) Azure DevOps
4 1 (0.64%) GCP
Communications & Networking
1 134 (85.90%) Broadband
2 3 (1.92%) Skype
2 3 (1.92%) VPN
3 1 (0.64%) DHCP
3 1 (0.64%) DNS
3 1 (0.64%) Firewall
Database & Business Intelligence
1 4 (2.56%) Power BI
2 1 (0.64%) SQL Server
Development Applications
1 1 (0.64%) Jasmine
1 1 (0.64%) Karma Test Runner
General
1 114 (73.08%) Banking
2 84 (53.85%) Games
3 16 (10.26%) Social Skills
4 5 (3.21%) Analytical Skills
4 5 (3.21%) Finance
5 4 (2.56%) Presentation Skills
6 3 (1.92%) Investment Banking
7 2 (1.28%) Organisational Skills
8 1 (0.64%) Marketing
Job Titles
1 124 (79.49%) Customer Service Advisor
2 12 (7.69%) Analyst
3 10 (6.41%) Customer Service Representative
4 4 (2.56%) Insight Analyst
5 3 (1.92%) Service Desk Engineer
6 2 (1.28%) IT Engineer
6 2 (1.28%) IT Support
6 2 (1.28%) Systems Engineer
6 2 (1.28%) Technical Support
7 1 (0.64%) 1st Line Support
7 1 (0.64%) 3rd Line Support
7 1 (0.64%) Business Process Analyst
7 1 (0.64%) C# Developer
7 1 (0.64%) Developer
7 1 (0.64%) Process Analyst
7 1 (0.64%) Service Analyst
7 1 (0.64%) Support Analyst
7 1 (0.64%) Support Engineer
7 1 (0.64%) Technical Engineer
7 1 (0.64%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 1 (0.64%) .NET
1 1 (0.64%) AngularJS
1 1 (0.64%) ASP.NET
1 1 (0.64%) JSON
1 1 (0.64%) REST
1 1 (0.64%) RxJS
1 1 (0.64%) Sass
1 1 (0.64%) SOAP
1 1 (0.64%) Web Services
1 1 (0.64%) XML
1 1 (0.64%) XML Schema
Miscellaneous
1 2 (1.28%) Driving Licence
2 1 (0.64%) Team-Oriented Environment
Operating Systems
1 5 (3.21%) Windows
2 3 (1.92%) Windows 10
3 1 (0.64%) Linux
3 1 (0.64%) Unix
3 1 (0.64%) Windows Server
Processes & Methodologies
1 90 (57.69%) Problem-Solving
2 5 (3.21%) Business Intelligence
2 5 (3.21%) Decision-Making
2 5 (3.21%) Process Improvement
2 5 (3.21%) Time Management
3 4 (2.56%) Continuous Improvement
3 4 (2.56%) Customer Experience
3 4 (2.56%) Data Analysis
3 4 (2.56%) Data Governance
3 4 (2.56%) Data Privacy
3 4 (2.56%) Data Validation
3 4 (2.56%) Data Visualisation
3 4 (2.56%) Data-Driven Decision Making
3 4 (2.56%) ITSM
3 4 (2.56%) Project Delivery
3 4 (2.56%) Project Management
3 4 (2.56%) User Experience
3 4 (2.56%) UX Design
3 4 (2.56%) Validation
3 4 (2.56%) Visualisation
Programming Languages
1 1 (0.64%) C#
1 1 (0.64%) JavaScript
1 1 (0.64%) SQL
1 1 (0.64%) T-SQL
1 1 (0.64%) TypeScript
1 1 (0.64%) VB
1 1 (0.64%) VB.NET
1 1 (0.64%) VB6
Qualifications
1 9 (5.77%) DBS Check
2 4 (2.56%) Degree
3 1 (0.64%) ITIL Certification
3 1 (0.64%) SC Cleared
3 1 (0.64%) Security Cleared
Quality Assurance & Compliance
1 5 (3.21%) QA
1 5 (3.21%) SLA
2 4 (2.56%) Data Quality
System Software
1 2 (1.28%) Hyper-V
1 2 (1.28%) VMware Infrastructure
2 1 (0.64%) Active Directory
Systems Management
1 1 (0.64%) Kubernetes
Vendors
1 134 (85.90%) BT
2 10 (6.41%) Microsoft
3 4 (2.56%) Salesforce
4 3 (1.92%) Cisco
4 3 (1.92%) Citrix
4 3 (1.92%) Remedy
5 2 (1.28%) VMware
6 1 (0.64%) F5