1 to 1 of 1 Permanent 2nd Line Support Jobs in the City of London

Job Title: 2nd Line Support Engineer Location: Central London Salary: £37,000 per annum Employment Type: Full-time, Permanent We are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle tickets through resolution or escalation, ensuring high levels of customer satisfaction and adherence to Service Level Agreements (SLAs). This is an opportunity to be a part … mutually supportive technical environment where your career progression is just as important as the work they carry out! Key Responsibilities: Take ownership of support tickets and manage them through to resolution or escalation. Troubleshoot, maintain, and support systems including Microsoft Exchange, Active Directory, Cloud services (Azure more »