1 to 25 of 159 Permanent CRM Jobs in the City of London

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯

experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯

reporting systems, KPIs, and metrics. Lead, mentor, and develop a bi-national team, fostering a collaborative environment. Analyse market trends, competitor behavior, and pricing strategies. Work closely with Marketing, CRM, Operations, and IT to ensure revenue strategies are aligned with wider business objectives. Oversee multi-channel revenue management, including non-direct sales channels like travel agents and tour operators. Responsible More ❯

reporting systems, KPIs, and metrics. Lead, mentor, and develop a bi-national team, fostering a collaborative environment. Analyse market trends, competitor behavior, and pricing strategies. Work closely with Marketing, CRM, Operations, and IT to ensure revenue strategies are aligned with wider business objectives. Oversee multi-channel revenue management, including non-direct sales channels like travel agents and tour operators. Responsible More ❯

the next step in your ERP career and put your finance expertise to work? We’re working with a growing Microsoft partner that delivers Dynamics 365 Business Central and CRM solutions across the UK and internationally, and they’re looking for an ERP Finance Consultant to join their team. If you’ve got strong finance systems experience (think AP, AR More ❯

Mentor junior team members and collaborate with cross-functional teams to deliver high-quality solutions. Skills & Experience Proven hands-on experience with Dynamics 365 CE/D365/Dynamics CRM . Strong coding skills: C#, JavaScript, custom plugins, Web API, SDK . Experience with Power Platform : Power Automate, Power Apps, Power Pages. Knowledge of integrations with Azure services, SSIS, and More ❯

centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯

centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯

ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business intelligence tools, CRM systems, and agile methodologies Bachelor's degree in Engineering, Business, or a related field; MBA or advanced technical degree preferred What We Offer Flexible working arrangements and generous holiday allowance More ❯

ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business intelligence tools, CRM systems, and agile methodologies Bachelor's degree in Engineering, Business, or a related field; MBA or advanced technical degree preferred What We Offer Flexible working arrangements and generous holiday allowance More ❯

enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive More ❯

enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive More ❯

Agile delivery practices (Scrum, Kanban), including backlog management and sprint planning Facilitate workshops, stakeholder engagement sessions, and process design activities Contribute to the design and optimisation of enterprise systems (CRM, Finance, HR, Supply Chain) What we’re looking for: 5+ years’ experience as a Business Analyst (consulting or industry), ideally in large-scale, complex environments Proven ability to work with More ❯

Agile delivery practices (Scrum, Kanban), including backlog management and sprint planning Facilitate workshops, stakeholder engagement sessions, and process design activities Contribute to the design and optimisation of enterprise systems (CRM, Finance, HR, Supply Chain) What we’re looking for: 5+ years’ experience as a Business Analyst (consulting or industry), ideally in large-scale, complex environments Proven ability to work with More ❯

experience at Senior Manager/Technical Director level within a large enterprise environment . Experience of Business Architecture and Capability Modelling on key enterprise business platforms including ERP Finance, CRM, Business Intelligence, Case Management and Workflow. Leadership - Experienced at successfully leading and delivering complex application architecture and integration architectures. Deep understanding of application architecture patterns, software development methodologies ( Agile, Waterfall More ❯

experience at Senior Manager/Technical Director level within a large enterprise environment . Experience of Business Architecture and Capability Modelling on key enterprise business platforms including ERP Finance, CRM, Business Intelligence, Case Management and Workflow. Leadership - Experienced at successfully leading and delivering complex application architecture and integration architectures. Deep understanding of application architecture patterns, software development methodologies ( Agile, Waterfall More ❯

are implemented. Create and build solutions as part of an agile team, ensuring a collaborative approach to achieve exceptional results. Skills and Qualifications Strong experience with Microsoft Dynamics 365 CRM, including customisations and configurations. Proficiency in C# and JavaScript for plugin development and extending the platform. Proven track record in automating business processes within D365. Excellent problem-solving skills and More ❯

receiving applications from candidates who have the following experience, although this is not essential: Knowledge of UX/UI design principles and best practices Knowledge of marketing platforms including CRM (Salesforce) and marketing automation (DotDigital) Experience with data analytics and visualisation tools (e.g. Google Analytics, Tableau) If you're interested in hearing more about this opportunity, please send your CV More ❯

receiving applications from candidates who have the following experience, although this is not essential: Knowledge of UX/UI design principles and best practices Knowledge of marketing platforms including CRM (Salesforce) and marketing automation (DotDigital) Experience with data analytics and visualisation tools (e.g. Google Analytics, Tableau) If you're interested in hearing more about this opportunity, please send your CV More ❯

and accuracy across reporting systems. Experience & Technical Requirements: Experienced Business/Data Analyst, ideally within mid-sized companies. Dynamics 365 Business Central. PowerBI Microsoft Fabric, Microsoft Power Platforms and CRM would be desirable. If this sounds suitable, please apply below More ❯

and accuracy across reporting systems. Experience & Technical Requirements: Experienced Business/Data Analyst, ideally within mid-sized companies. Dynamics 365 Business Central. PowerBI Microsoft Fabric, Microsoft Power Platforms and CRM would be desirable. If this sounds suitable, please apply below More ❯

data to understand complex technical issues Empathetic communication skills: Ability to turn frustrated customers into advocates through thoughtful, personalized support interactions Technical Proficiency Experience with customer support tools and CRM systems Comfortable navigating databases and extracting customer usage data Familiarity with session recording tools and customer analytics platforms Ability to understand technical product functionality (e.g. APIs) to provide effective support More ❯

equivalent) from a recognised university Experience in customer service, client support, or account coordination is beneficial but not essential Strong organisational and problem-solving skills Proficient in Microsoft Office, CRM systems, and data management tools (training provided) Previous experience in a SaaS or tech environment is advantageous but not required Ability to quickly learn and adapt to new technology platforms More ❯